About DoubleTree by Hilton Melbourne Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and meeting & event spaces.
What does the role look like?
As a Food and Beverage Attendant, you will have a visible passion for hospitality and delivering exceptional customer service! At DoubleTree, we are all about creating “Feel Good Moments” for our guests – and as a Food & Beverage Attendant, you’ll bring this to life! Specifically, you will be responsible for:
- Greeting and welcoming guests with a warm smile and friendly attitude.
- Taking, processing, and delivering guest orders promptly and professionally.
- Be an all-rounder! You’ll work across different areas, including barista duties, bartending, and hosting.
- Master the menu, including all promotions and seasonal offerings.
- Maintain clean and tidy service and work areas.
- Handle and deliver in-room dining orders with care.
- Accurately process customer payments.
- Answer guest questions and provide helpful recommendations.
What are we looking for?
- Excellent communication and interpersonal skills.
- Experience working collaboratively in a team environment.
- A genuine passion for the hospitality industry.
- Knowledge of alcoholic beverages and cocktail preparation.
- Cash handling and electronic ordering systems experience.
- A current RSA (Responsible Service of Alcohol certificate).
- Full availability and Australian working rights.
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:
- Competitive wages with penalty rates above industry standards.
- Complimentary team meals during every shift.
- Global travel discounts for you, your friends, and your family.
- 25% off Food & Beverage at the hotel.
- Access to leadership training programs developed with Harvard Business School.
- Team Member Recognition Programs, including monthly celebrations and an annual team party.
- Employee Assistance & Mental Health Programs to support your wellbeing.