Inside Sales Manager, Houston Major Market

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Inside Sales Manager, Houston Major MarketFull-timeEmployment Type: Full-timeExperience Level (for career site): Experienced ProfessionalContract Type: US – Full TimeJob Family: SalesCompany DescriptionRexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.Job DescriptionWe are looking for a MMOM Inside Sales Manager to join our Rexel team in Houston, TX!Summary: The MMOM (Major Market Operating Model) Inside Sales Manager is responsible for leading and developing the inside sales team serving multiple locations across industrial construction, commercial construction, and OEM accounts for a Major Market. This role ensures all standard quotes and inside sales activities are executed with precision, profitability, and professionalism — aligning with customer RFQs/RFPs, internal pricing standards, and project delivery expectations. The manager will oversee the full standard quotation and order management cycle: from RFP acknowledgment and vendor engagement through quote delivery and customer follow-up. The position emphasizes margin management, process discipline, customer responsiveness, and collaboration with purchasing, project management, and outside sales teams to drive consistent, profitable growth. What You'll Do: Leadership & Team DevelopmentLead and mentor a team of inside sales specialists focused on industrial and commercial construction and OEM customersProvide clear direction, expectations, and coaching to ensure high-quality, on-time, and accurate quotationsEstablish measurable performance goals tied to responsiveness, accuracy, margin performance, and customer satisfactionConduct regular team training on quoting processes, product knowledge, vendor engagement, and customer communication standardsFoster a culture of accountability, proactive communication, and continuous improvementQuotation & Proposal ManagementOversee the complete quoting process from RFP acknowledgment through submission and follow-upEnsure the team promptly acknowledges receipt of RFPs/RFQs, communicates expected response dates, and sets clear customer expectationsAssign and track quote requests, ensuring ISOTIF performance (In-Spec, On-Time, In-Full) on all submittalsGuide sales reps in reviewing RFP/RFQ requirements to confirm product specifications, scope, and compliance with customer documentationValidate that each quotation accurately reflects project scope, delivery schedule, terms, and commercial conditionsEnsure competitive and compliant quote packages are professionally formatted and submitted by deadlineVendor & Internal Resource CoordinationCoordinate with key manufacturers, OEM partners, and purchasing teams to obtain pricing, lead times, and technical documentationLeverage relationships with vendor representatives to secure competitive terms and ensure timely quote turnaroundCollaborate with internal engineering, logistics, and project management to align pricing and delivery with operational capabilityManage bid calendars, quote logs, and tracking systems to maintain visibility across all active quotes and proposalsMargin Analysis & Pricing ControlReview and approve all pricing overrides, discounts, and margin exceptions to ensure alignment with company profitability goalsProvide ongoing margin analysis, quote-to-order conversion metrics, and variance reporting for leadership reviewImplement tools and dashboards for monitoring quote volumes, hit rates, and profitability by customer, product line, and salespersonSupport...