Finance & Accounting Analyst

Finance & Accounting AnalystFlorianópolis / Sao Paulo / BrazilAccounting & Finance /Contract /Remoteapply for this job About Relay Commerce Relay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay’s suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability. The Relay ecosystem currently consists of seven software products that accelerate merchant revenue growth through email marketing automation, user-generated content management, on-page conversion optimization, retention analytics, and bookings management. Relay’s products are established as key tools in the SMB e-commerce revenue generation stack, servicing more than 35K customers globally that collectively generate >$1BN in GMV annually. Relay is actively building the ecosystem by acquiring commerce enablement tools primarily serving e-commerce merchants on platforms including Shopify, BigCommerce, and Wix. Relay acquires ‘ready to scale’, oftentimes bootstrapped businesses, and invests in people, processes, and products to accelerate the product roadmap and growth. About the Role We're looking for a detail-oriented Finance & Accounting Analyst with 5–7 years of experience to support our multi-entity accounting operations and business unit financial reporting. This role bridges accounting execution and finance analysis: you'll work closely with our Assistant Controller on month-end close while also partnering with business unit GMs on financial performance and reporting. You'll report to our US-based Director of Finance and work hands-on in QuickBooks Online, Ramp, Syft, and Google Sheets. Beyond executing established processes, you'll improve them by identifying inefficiencies, strengthening controls, and translating financial data into actionable insights for business leaders. This role is ideal for someone who enjoys both the precision of accounting operations and the analytical challenge of explaining "why the numbers moved." You'll ensure accurate, timely reporting while helping GMs understand their financial performance and supporting our Assistant Controller during month-end close. What You'll Do Daily Business Unit Reporting & Analysis (35–45%) Build and maintain BU dashboards and board reporting packages in Syft Prepare monthly variance analysis (MoM and Budget vs. Actual) for GM reviews Partner with GMs to understand their reporting needs and business drivers Investigate and explain revenue, expense, and margin variances Translate financial data into clear business insights for non-finance stakeholders Support ad-hoc analysis requests from business units Month-End Close Support (30–45%) Support Assistant Controller on assigned reconciliations and close tasks Own deferred revenue recognition across SaaS products Prepare journal entries, accruals, and account reconciliations for review Analyze account balances and proactively investigate discrepancies Coordinate intercompany and cross-BU transactions Ensure assigned close tasks are completed accurately and on schedule Expense Management & Operational Reporting (5–15%) Own Ramp expense reporting, categorization, and trend analysis Review expense coding for accuracy and consistency across BUs Monitor expense trends and flag anomalies or policy issues proactively Maintain reporting dashboards and BU-level financial templates Ensure data integrity between accounting systems and reporting outputs Improve workflows between QuickBooks, Ramp, Syft, and other platforms Process Improvement & Documentation (5%) Identify opportunities to streamline reporting and close processes Document financial processes and improve cross-functional workflows Strengthen controls and data quality across systems Support audit preparation and financial controls documentation What Success Looks Like In Month 1–2: You...