Client Program Relationship Manager

Role responsibilities

The Client Program Relationship Manager serves as the main point of contact for internal and external partners, coordinating claims, underwriting, and loss control needs. They are responsible for creating reports, leading meetings, and ensuring seamless customer service.

Requirements

Candidates should have a broad understanding of insurance and claims, along with excellent analytical and communication skills. A background in claims and proficiency in relevant software tools are also required.

Key skills

Claims, Customer Service, Analytical Skills, Communication Skills, Organizational Skills, Interpersonal Skills, Excel, Word, PowerPoint, TPA Reporting Systems, Salesforce, SharePoint, Management Skills, Loss Control, Data Analysis, Client Relations

Keywords

Claims, Underwriting, Loss Control, Customer Service, Data Analysis, Stewardship Reports, MGA, TPA, Excel, Word, PowerPoint, Salesforce, SharePoint, Client Relations, Audit, Billing, Payments