Business Analyst, Operations Analytics

Role responsibilities

The Senior Business Analyst will drive strategic analytics for cross-functional Operations initiatives and translate complex analytics into actionable recommendations for leadership. They will also create foundational reporting assets to ensure effective performance measurement across Operations.

Requirements

Candidates should have a bachelor's degree in a relevant field and 2-4+ years of experience in business strategy or analytics. Strong skills in data visualization tools and the ability to partner with senior stakeholders are essential.

Key skills

Business Strategy, Analytics, Data Visualization, SQL, Looker, Hex, Stakeholder Management, Communication, Storytelling, Analytical Frameworks, Problem Solving, Decision Making, AI Tools, Performance Measurement, Reporting, Root-Cause Analysis

Keywords

Business Analyst, Operations Analytics, Mental Health, AI-Native Platform, Data, Reporting, Performance Metrics, Decision-Making, Cross-Functional Collaboration, Stakeholder Engagement, Analytical Frameworks, SQL, Looker, Hex, Operations Intelligence, SLA, Quality, Efficiency, Satisfaction, Cost Outcomes