Commercial Power Generation Inside Sales Representative - Memphis

In this role, you will make an impact in the following ways:  

• Convert inbound inquiries and cold‑call prospects into qualified opportunities that drive revenue and margin growth. 
• Proactively generate new sales through follow‑ups, cross‑selling, and up‑selling to deepen customer value and repeat business. 
• Execute the full Cummins Sales Process to ensure a smooth lead‑to‑sale experience and high customer satisfaction. 
• Provide sales support through accurate quoting, RFP coordination, and effective collaboration with sales representatives. 
• Strengthen customer loyalty by building trusted relationships, resolving concerns, and troubleshooting transaction issues promptly. 
• Ensure data accuracy and operational excellence by maintaining CRM records, new account setups, and sales forecasting. 
• Coordinate with internal partners to align inventory, delivery, and service capabilities with customer expectations. 
• Identify and independently capture new sales opportunities while contributing to continuous improvement of sales processes and customer value initiatives.

To be successful in this role you will need the following: 

• Action Oriented: Jump on new leads and tough challenges with urgency and energy; consistently move opportunities forward without waiting for perfect information. 
• Communicates Effectively: Tailor messages and channels (phone, email, CRM notes, proposals) to each audience—clear, concise, and outcome-focused. 
• Customer Focus: Build trusted relationships and translate customer needs into solutions that improve satisfaction, retention, and lifetime value. 
• Persuades: Use data, ROI, and relevant customer stories to secure buy‑in, navigate objections, and close with confidence. 
• Plans and Aligns: Prioritize the highest‑impact activities (pipeline health, follow‑ups, quotes/RFPs) to meet revenue, margin, and forecast commitments. 
• Articulating Value Proposition: Diagnose needs and position Cummins offerings with crisp differentiation—showing tangible value versus alternatives. 
• Channel Awareness: Understand routes to market and partner dynamics to choose the most effective path and accelerate deal velocity. 
• Pricing Strategy: Align pricing with value, margin targets, and approvals—balance competitiveness with profitability and policy compliance. 
• Account Planning: Set clear account objectives, milestones, and risks; track progress in CRM and adjust tactics to hit targets.
• Adapts to Target Audience: Explain complex or technical details in plain language so customers and sales partners can act on them. 
• Integrates Customer Perspective: Bring the customer voice into proposals, demos, and content to raise win rates and revenue per account. 
• Sales Forecasting: Use internal data and external signals to produce accurate forecasts that inform inventory, delivery, and staffing. 
• Sales Pipeline Management: Maintain a healthy, stage‑balanced pipeline; course‑correct early and coach stakeholders as needed to ensure attainment. 
• Sense Making: Ask probing questions and synthesize insights across sources to tailor solutions and guide customers through their buying journey.

 

Education, Licenses, Certifications: 

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience: 

• Limited prior experience required. 
• Experience as a quote analyst or another sales support function desirable. 
• Limited travel may be required. 
• Experience with customer relationship management software desirable. 
• Experience with other software-based sales and business tools desirable.

Hiring Manager is looking for candidates with the following degrees, skills and experience:

• Bachelor's Degree in Engineering or Industrial Distribution is required
• Effective Communication - ability to deliver clear communications; ability to adapt to target audience and explain complex topics 
• Relationship and trust building skills - Inspire reliability and dependability, attentive to details, able to approach and connect with others while keeping an open mind when communication difficulties arise.
• Competitive - exhibit desire to compete and succeed, focus on personal development.
• Plans and aligns - ability to plan and prioritize work to meet commitments aligned with organizational goals. 
• Action-oriented - ability to take on new opportunities/challenges with urgency, energy, and enthusiasm.
• Self-starter - able to take initiative and begin projects independently. Exhibit ability to work without needing supervision.
• Pursuit of excellence – Seek personal improvement towards exceeding expectations. Learn from past experiences and stay informed to increase knowledge
• Customer focus - Build strong customer relationships and deliver customer-centric solutions. Make a positive impact to stakeholders in every interaction
• Willing to relocate