Executive Administrator, VBSO and Transformation - Managed Care Contracting - Full Time 8 Hour Days (Exempt) (Non-Union)
The Executive Administrator, Value Based Service Organization (VBSO) Administration and Transformation provides executive leadership for the strategic planning, operational oversight, and transformation initiatives that advance value-based care across the organization. Reporting to the Chief Contracting, Managed Care, and Payor Relations Officer, this role partners closely with the VBSO Chief Medical Officer and executive leadership across the health system, affiliated health plans, the Keck School of Medicine, and the University to ensure organizational alignment, operational excellence, and strategic growth. This non-clinical executive is responsible for the administrative and operational leadership of the VBSO, including oversight of business operations, care management support functions, budgeting, resource management, reporting, process improvement, and regulatory compliance. The position ensures the effective support of multidisciplinary teams in delivering high-quality care management services while optimizing operational performance and resource utilization. The Executive Administrator collaborates with internal and external stakeholders to develop and execute business strategies supporting value-based payment models, population health initiatives, employer-sponsored programs, government programs, and Accountable Care Organization (ACO) partnerships. This role promotes organizational transformation, strengthens strategic partnerships, and supports the continued expansion and success of value-based care initiatives across the enterprise.
Essential Duties
- Collaborate with executive leadership to establish, implement, and advance the strategic direction and long-term priorities of the Value Based Service Organization (VBSO).
- Lead the development and execution of initiatives that support value-based care, population health, care coordination, disease management, and organizational transformation.
- Partner with the Chief Medical Officer to provide administrative and operational leadership for the VBSO, ensuring alignment between clinical and business operations.
- Build and maintain collaborative relationships with physicians, health system leadership, the Keck School of Medicine, University leadership, affiliated health plans, and external partners to achieve strategic objectives.
- Oversee the day-to-day administrative operations of the VBSO, including budgeting, resource allocation, reporting, regulatory compliance, and operational process improvement.
- Develop, implement, and continuously improve administrative policies, procedures, and operational best practices that enhance organizational effectiveness and maximize team performance.
- Provide strategic oversight for the development and maintenance of operational reports, dashboards, analytics, and performance metrics to support informed decision-making and continuous improvement.
- Support the development and refinement of benefit design, provider network strategies, and value-based payment models that promote appropriate utilization, quality outcomes, and financial performance.
- Lead initiatives supporting employer populations, government programs, Accountable Care Organizations (ACOs), and other value-based arrangements to improve quality, cost, and member experience.
- Strengthen collaboration with affiliated health plans and key stakeholders to align care models, performance objectives, and operational priorities.
- Oversee multidisciplinary operational teams supporting ambulatory care management and value-based programs, fostering accountability, collaboration, innovation, and high performance.
- Represent the organization in strategic planning, partnership development, and executive-level initiatives that advance enterprise goals and value-based care objectives.
- Perform other duties as assigned.
Qualifications
- Req Bachelor’s Degree
- Pref Master’s degree Business Administrative or MPH related field preferred.
- Req 15 years or more Progressive leadership experience in managed care, value-based care, population health, healthcare administration, or health plan operations.
- Req Demonstrated experience leading payment innovation initiatives, including shared savings, bundled payments, quality-based reimbursement models, narrow networks, and alternative payment arrangements.
- Req Experience developing strategic partnerships and managing provider or health plan relationships within complex healthcare organizations.
- Req 10 years Senior administrative leadership experience, preferably within an academic medical center or integrated delivery system.
- Req Executive presence with exceptional verbal, written, and interpersonal communication skills and the ability to effectively engage and influence executive leadership and diverse stakeholders.
- Req Demonstrated ability to lead strategically within complex, matrixed healthcare organizations and drive organizational transformation.
- Req Strong leadership, collaboration, and relationship management skills with the ability to build trust, foster alignment, and achieve consensus across multidisciplinary teams.
- Req Proven ability to develop, communicate, and execute strategic initiatives that improve operational performance and organizational outcomes.
- Req Excellent analytical and critical thinking skills with the ability to synthesize complex information and make sound business decisions.
- Req Strong business acumen and operational judgment with the ability to identify opportunities for continuous improvement and organizational effectiveness.
- Req Demonstrated experience leading change management initiatives and successfully implementing enterprise-wide operational improvements.
- Req Exceptional negotiation, influence, and partnership development skills with internal and external stakeholders.
- Req Knowledge of value-based care models, population health strategies, managed care operations, provider networks, and alternative payment methodologies.
- Req Working knowledge of provider compensation models and financial incentive programs, including pay-for-performance, shared savings, gainsharing, and co-management arrangements.
- Req Familiarity with California healthcare delivery systems, managed care regulations, and the evolving healthcare marketplace.
- Req Ability to analyze contractual requirements, business operations, and performance data to support strategic planning and decision-making.
- Req Strong organizational and project management skills with the ability to prioritize multiple initiatives and achieve results in a fast-paced environment.
- Req Demonstrated commitment to professionalism, integrity, accountability, and continuous improvement.
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The annual base salary range for this position is $256,330.00 - $422,945.00.
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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