[8PT] Lead QA Engineer
San José, Costa RicaFull-timePosted May 5, 2026
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[8PT] Lead QA Engineer Full-timeCompany DescriptionWe are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!Job DescriptionOverviewSoftware Mind is seeking qualified candidates located in Latam to fill the role of QA Engineer (Independent Vendor Oversight). In addition to a competitive salary rate and a positive work environment committed to delivering high-quality technology solutions, we also offer:Flexible schedulesAn authentic work-life balancePayment in US Dollars About the role: We are looking for a QA Engineer to act as the independent quality authority across all externally developed applications and systems. This role is responsible for ensuring that third-party vendors deliver reliable, scalable, and production-ready solutions. You will define testing standards, validate vendor deliverables, and ensure quality is objectively measured and enforced.
Key ResponsibilitiesIndependent Quality ValidationValidate all vendor-delivered features before release: functional, regression, and integration testingEnsure solutions meet business requirements — not just technical specsIdentify gaps vendors may overlook or under-testTest Strategy & Framework OwnershipDefine and implement a QA strategy across all systemsEstablish test plans, acceptance criteria frameworks, and release readiness checklistsIntroduce automation where appropriate (without overengineering)Vendor AccountabilityReview and challenge vendor-provided test cases, QA processes, and defect resolution approachesEnsure vendors are not testing their own homeworkEscalate quality risks early and clearlyIntegration & End-to-End TestingOwn testing across system boundaries: ERP, eCommerce, CRM, and data platformsValidate real-world workflows: order-to-cash, customer journeys, data flowsIdentify failures that only show up in end-to-end scenariosData & Reporting ValidationEnsure data accuracy, proper transformations and mappings across systemsValidate reporting outputs and dashboards against source systemsRelease GovernanceAct as a gatekeeper for production releases with defined go/no-go criteriaParticipate in sprint reviews and release planning#LI-DNIQualificationsJob Skills/Requirements5–10+ years in QA / software testing roles+90% English written and oral (at least B2 level)Experience working in vendor-led or outsourced development environmentsStrong knowledge of manual and automated testing approachesAPI testing experience (e.g., Postman or similar tools)Experience with test management tools (e.g., TestRail, Zephyr, or equivalent)Experience testing across integrated systems: ERP (e.g., Microsoft Dynamics, NetSuite) and CRM systemsIndependent thinker — not influenced by vendor narrativesDetail-obsessed — finds what others missBusiness-aware — tests based on real-world usage, not just specsAssertive communicator — willing to block releases if neededSystems-oriented — understands how failures cascade across platformsAdditional Information#LI-DNI By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.