This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Technology Enablement based in United States.
This role offers the opportunity to improve how teams adopt and use technology by creating effective enablement strategies, resources, and support experiences.
The ideal candidate will combine project coordination skills, technical understanding, and a passion for helping users succeed with enterprise systems.
You will translate complex system updates and process changes into clear training materials, documentation, and user-focused solutions.
This position plays a key role in increasing technology adoption, reducing operational friction, and improving organizational efficiency.
You will collaborate with technology teams, operational leaders, and business stakeholders to deliver impactful enablement initiatives.
The role is suited for a detail-oriented professional who enjoys problem-solving, continuous improvement, and cross-functional collaboration.
Working remotely, you will have the opportunity to influence digital experiences and support teams in achieving better outcomes.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Technology Enablement based in United States.
This role offers the opportunity to improve how teams adopt and use technology by creating effective enablement strategies, resources, and support experiences.
The ideal candidate will combine project coordination skills, technical understanding, and a passion for helping users succeed with enterprise systems.
You will translate complex system updates and process changes into clear training materials, documentation, and user-focused solutions.
This position plays a key role in increasing technology adoption, reducing operational friction, and improving organizational efficiency.
You will collaborate with technology teams, operational leaders, and business stakeholders to deliver impactful enablement initiatives.
The role is suited for a detail-oriented professional who enjoys problem-solving, continuous improvement, and cross-functional collaboration.
Working remotely, you will have the opportunity to influence digital experiences and support teams in achieving better outcomes.
Accountabilities:
- Plan, coordinate, and deliver training sessions and learning experiences for business systems and technology tools.
- Partner with subject matter experts to translate technical changes and process updates into clear, user-friendly resources.
- Define, measure, and improve training success metrics, including adoption, engagement, and user proficiency.
- Develop and maintain documentation standards for training materials, user guides, SOPs, and enablement content.
- Manage the lifecycle of knowledge resources to ensure content remains accurate, accessible, and effective.
- Coordinate updates across knowledge platforms, intranet resources, and enablement tools to improve user experiences.
- Create and manage project plans, timelines, and deliverables for system rollouts, process improvements, and training initiatives.
- Collaborate with technology teams, operations groups, and business stakeholders to align priorities and execution plans.
- Track project progress, manage risks, and communicate updates to stakeholders.
- Analyze user support trends to identify recurring issues, training gaps, and opportunities for process improvement.
- Develop scalable solutions that reduce support needs and improve overall technology adoption.
- Act as a connection point between end users and system owners to support continuous platform improvements.
- Support additional technology initiatives, including reporting, data quality efforts, and system-related projects.
- Bachelor’s degree or 2–4 years of related experience, training, or an equivalent combination of education and experience.
- Experience supporting technology training, documentation, user support, or enablement programs.
- Experience creating training materials and documentation for users with varying levels of technical expertise.
- Demonstrated ability to coordinate projects, organize tasks, track progress, and manage deliverables.
- Strong ability to translate technical concepts and process changes into clear, user-friendly content.
- Excellent organizational and time management skills with the ability to manage multiple priorities.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Interest in improving user experiences through training, documentation, and operational support.
- Comfort working across multiple enterprise systems and technology platforms.
- Experience with enterprise tools such as CRM systems, fundraising platforms, Microsoft Office 365, Salesforce, Luminate Online, Spekit, Camtasia, or similar solutions is preferred.
- Strong communication, problem-solving, and stakeholder management skills.
- Competitive annual salary range of $60,405–$69,166, depending on location, experience, qualifications, and role-related factors.
- Remote work flexibility within the United States.
- Medical, dental, and vision insurance benefits.
- 401(k) retirement plan with employer match.
- Short-term and long-term disability coverage.
- Basic life insurance.
- Paid time off and paid holidays.
- Well-being and employee support benefits.
- Opportunity to develop technology enablement expertise and grow within a collaborative organization.
- Ability to make a measurable impact by improving technology adoption and operational effectiveness.
The Manager, Technology Enablement will support the execution of technology adoption strategies by developing training programs, managing enablement resources, and improving user experiences across enterprise systems. This role requires strong organizational skills, technical aptitude, and the ability to coordinate initiatives across multiple teams.
Requirements:
The ideal candidate will have experience supporting technology enablement, user adoption, training, or operational improvement initiatives. This role requires a collaborative professional who can manage multiple priorities while making technical concepts accessible to diverse audiences.
Benefits:
The role offers competitive compensation, comprehensive benefits, and the opportunity to contribute to meaningful technology enablement initiatives in a mission-driven environment.