THE POSITION
Our roster has an opening with your name on it
FanDuel is seeking a Commercial Marketing Associate to help elevate our customer engagement and marketing initiatives within the Horse Racing business unit. In this role, you will play a key part in shaping customer retention strategy, driving operational excellence, and supporting revenue-generating commercial initiatives.
You will partner closely with teams across VIP Operations, Finance, Product, and Commercial Analytics to enhance the customer experience, optimize marketing performance, and deliver commercial outcomes. This role will report into the Senior Commercial Manager of Racing.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
- Own end-to-end execution of marketing campaigns, ensuring alignment with retention goals, commercial priorities, and budget constraints
- Support the setup, QA, and deployment of automated customer journeys, ensuring accuracy, quality and compliance
- Resolve campaign-level technical issues (e.g. deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory and business risk
- Manage promotional budgets with precision, tracking spend, monitoring trends, and escalating risks or variances as needed
- Analyze campaign performance data to uncover growth opportunities and influence future retention strategy
- Identify and implement innovative lifecycle tactics to increase engagement, improve retention, and enhance perceived customer value
- Work cross-functionally with creative and brand to develop high-impact campaign assets that drive customer engagement, excitement, and brand awareness
- Develop deep expertise in marketing technology and data tools (e.g., campaign platforms like Braze, XP & HighTouch, analytics workflows, data warehouse), improving execution efficiency and scalability
- Contribute to a high-performing team culture by supporting teammates, sharing knowledge, and stepping in as needed to ensure team success
THE STATS
What we're looking for in our next teammate
- Minimum of 2+ years of experience in Customer Marketing or similar roles, with the ability to manage complex campaigns from conception to execution
- Bachelor’s degree required
- Top-notch organizational and project management skills to handle concurrent initiatives and deadlines
- Strong marketing mindset with a deep understanding of business levers and performance drivers
- Comfort with data and insights to measure campaign success and track budgets
- Understanding of marketing platforms, Email Service Providers (preferably Braze, Movable Ink, XP), and Customer Data Platform Technologies (e.g. Segment, HighTouch)
- Strong communication skills with the ability to present insights clearly and effectively
- Has a positive attitude and loves being a team player
- Familiarity with design tools like photoshop is a plus
- Passion for the gaming industry, and racing specifically, a plus
ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
PLAYER BENEFITS
We treat our team right
We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.
The applicable hourly range for this position is $ $35.10 - $43.75 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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