Senior Product Manager - Merchant Intelligence and Analytics
About you
As the Product Manager for Merchant Intelligence & Analytics (MIA), you will lead a cross-functional team building intelligence products that prove the value Constructor brings to e-commerce businesses — making insights from the product discovery journey accessible and actionable for stakeholders from merchandisers to executives. You are a data storyteller and user experience advocate who excels at turning fragmented analytics into proactive, guided, and holistic user journeys delivered to the right persona through the right channel at the right time. By leveraging your competencies in customer research, strategic thinking, and cross-functional leadership, you will bridge the gap between raw analytics data and business intelligence that drives retention, upsells, and customer trust.
Job description
Constructor is the only platform that delivers reinforcement-learning-based product discovery that delivers the right product to the right person at the right time in the right context. Our customers and their leadership need to understand the business impact of this. They need reporting that proves ROI, informs merchandising strategy, and surfaces opportunities for improvement across the entire product discovery journey.
Today, Constructor's impact is real but hard to track outside of occasional A/B tests — there is no continuous, always-on explanation of how discovery drives revenue. Our customer-facing dashboard was built for merchandisers, but customer organizations have more personas who care about product discovery and work on improving conversion: product managers, marketers, analysts, and executives. This creates a gap between the business value Constructor delivers and what customer teams see and believe.
As a Product Manager, you will lead the MIA team in building intelligence products that translate Constructor's product discovery engine into customer value and measurable business impact. This is a high visibility, high impact role. You will own the customer job of understanding business performance — how Constructor drives value across the full product discovery journey, where opportunities exist, and what actions to take. This includes deep customer research across multiple personas, finding the right channels to deliver insights, defining metrics for insight quality and adoption, leading your cross-functional team of engineers and designers, and collaborating with adjacent product teams to deliver a holistic intelligence layer. The ideal candidate will be a strategic thinker who can translate complex data into compelling, shareable narratives for diverse audiences — from an IC merchandiser optimizing individual rules to executives deciding on contract renewals.
What you will do
Develop and execute a comprehensive product strategy for business intelligence and insights that positions Constructor as indispensable product discovery platform for driving e-commerce business across multiple customer personas.
Own the cross-product revenue breakdown: surface how product discovery drives e-commerce business as the shared mental model that unifies merchandisers, product managers, marketers, analysts, and executives.
Build and launch reporting for senior leadership — including executive reports and merchandising ROI — that communicates Constructor's impact on business metrics and is designed to be consumed and shared through multiple channels (dashboard, email, exports, conversational AI).
Drive proactive, actionable insights at each step of the discovery funnel — not just data on what's happening, but why it's happening and what to do next — enabling customers to self-serve rather than relying on Customer Success for ad-hoc reports.
Expand Constructor's reach to non-merchandising personas — especially product managers, executives, and analysts — by delivering intelligence tailored to their specific jobs-to-be-done.
Lead and scale a cross-functional team of engineers and designers, while owning the full product cycle from discovery to prototyping, implementation, launching, enabling fellow teams and customers, and iterating on results.
Conduct customer interviews across multiple personas and industries to understand how different stakeholders consume analytics, make decisions, and prove value internally.
Collaborate closely with adjacent product teams to ensure insights are grounded in trustworthy data and support merchandising, explainability, and AI agent workflows.
Communicate effectively at all levels to ensure wonderful experience for customers, prospects, GTM teams, and internal stakeholders, by setting the right expectations and providing regular updates on product strategy, roadmaps, and progress against key metrics.
Who we are looking for
You are a data storyteller — you can take complex e-commerce data and translate it into compelling, value-based narratives tailored to different audiences (executives, PMs, merchandisers, marketers) that drive action, not just comprehension.
You are a user experience advocate who turns fragmented analytics features into proactive, guided, and holistic experiences. You understand that an insight isn't "done" until it reaches the right person through the right channel in the right moment to initiate action.
You love doing qualitative and quantitative customer research. You go beyond surface-level requests to understand the underlying business needs behind them.
You are a problem solver who digs into root causes, assesses opportunities and risks, and makes decisions even when faced with uncertainty.
You are able to motivate cross-functional teams and drive outcomes by involving and guiding fellow product and GTM teams.
You think strategically and execute consistently — delivering tangible wins while ensuring focus on long-term objectives. You know how to trade off short-term customer requests with strategic bets.
You are comfortable collaborating with technical teams (data engineering, ML, backend) outside your area of expertise to make informed product decisions.
You are curious about new products, tools, and approaches that allow for deeper problem understanding, faster decision-making, and more intuitive solutions.
You seek a fast-moving entrepreneurial environment and thrive in ever-evolving processes.
You have experience of working remotely and in agile software development with empowered cross-functional teams.
Having a background in analytics and/or e-commerce products is a plus.