Growth & Business Analyst - London

Back to jobsGrowth & Business Analyst - LondonNew York, New York, United States, San Francisco, California, United StatesApplyAbout InstaLILY InstaLILY is an AI products and infrastructure company that puts execution at the frontier of enterprise AI. That work begins with Lily™, the world's first AI Forward Deployed Engineer, which learns how a business works, builds the software it needs, and goes live in days. It does not leave when the work ships; it stays and keeps the software working as the business changes. Lily runs wherever the work happens, in the cloud, on-premise, or at the edge, through InstaLILY's Small Data Center, built with NVIDIA technology. Founded in 2023 by Amit Shah and Sumantro Das, InstaLILY has raised nearly $100 million from Energize Capital, Insight Partners, and Home Depot Ventures. Headquartered in New York, with offices in San Francisco, London, and Toronto, InstaLILY serves leading companies across construction, industrial distribution, logistics, healthcare, and other operationally intensive industries. Learn more at https://instalily.ai/. The Traction Revenue grew 5x over the past year, and Lily has driven over $200M in new annual sales for a single customer. We serve some of the largest operators in our industries, including SRS Distribution (part of The Home Depot family), United Rentals, and Henry Schein, and we work closely with the Google DeepMind and NVIDIA ecosystems. How We Work We work in small teams with real ownership: clear problems, direct access to the customers whose work you're changing, and room to ship. Your code runs in live production systems inside billion-dollar operations, so you see your impact directly. People who do well here want that proximity to the work. We're growing fast, and the people who join now shape what this company becomes. Everything runs on three principles: Customers, Culture, and Code.The Role You'll be a trusted advisor and point of contact for enterprise clients. You own the day-to-day relationship through deployment, surface expansion opportunities, and bring back to product what we should be building. Analysis is one tool in a broader toolkit; the job is judgment and client traction. What You'll Do Trusted advisor: Own the day-to-day client relationship across deployment, new opportunities, and the broader strategic conversation. Drive recurring check-ins and working sessions, own pre-reads and materials, close action items. Post-discovery deal partnership: Partner with AEs after discovery calls to advance the deal. Author client-facing materials, scope tailored demos, and frame the use case assessment that defines what we'd build. Workshops and success metrics: Facilitate use case refinement workshops with the customer. Define success metrics inside the customer's data. Contract through pilot: Draft SOWs and contract terms. Stand up and run POCs. Lead pilot onboarding and own pilot success. Strategic collaboration with product: Translate field signal into product decisions and zero-to-one feature development. Surface expansion opportunities across accounts. Cross-functional operations: Build the templates, trackers, and playbooks the Growth team runs on. Drive alignment across sales, product, marketing, and leadership. Sales and market intelligence: Assist sales on prospecting and ICP fit. Maintain a sharp view of client industries, competitive dynamics, and the AI landscape. What You'll Need Experience: Recent graduate or 1–2 years in consulting, client-facing strategy, growth, operations, research, or a comparable high-ownership role. Academic background: Technical or research-intensive field (CS, engineering, neuroscience, economics, or similar) that trained you to think rigorously and go deep. Natural curiosity: You want to understand how things work — clients' businesses, the product, the industry. Comfort with ambiguity: You operate without a playbook and build one as you go. Communication: Your writing lands; you can explain complex...