Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.Full-time Compensation: up to CAD 53000 - yearlyCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionAn individual with the right combination of skills who is results-oriented, target-focused, and a problem solver with a “customer first” attitude to service. The Specialist will be responsible for overall day-to-day tasks to ensure efficient, timely, and accurate customer billing, collection of accounts receivable, payment applications and general Accounts Receivable maintenance. GENERAL TASKS & RESPONSIBILITIES:Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers Create credit notes where required Mail/email customer invoices and reports Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution Weekly follow-up with internal teams to determine work completed but not invoiced Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email. Weekly status update with BPT President on collection progress and other issues Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams Posting daily receipts (cheques, EFT, credit card payments) Provide customer service regarding collection issues or request for additional documentation Send customer statements for overdue accounts Maintain system customer cards to ensure updated contact information Filing and maintaining customer records Provide assistance to Finance team during annual external audit and other reviews  Provide BPT President with ad-hoc reports concerning AR and Collection status as requested  Assist BPT President with special projects  Please note that this role will require relocation to the Company’s Mississauga office following our planned office move in 2026.QualificationsEDUCATION AND EXPERIENCE:Post-secondary education in Accounting or similarStrong Computer proficiency – Microsoft Office, especially Excel  Minimum 2 years on full cycle Accounts Receivable processesStrong customer service skills Experience with Microsoft Great Plains software is an asset OTHER QUALIFICATIONS, SKILLS AND EXPERIENCE:Must speak and write English fluently Must possess excellent communication skills, both written and verbal, in order to present responses to clients, prepare reports and maintain communication with internal and external clients Must be articulate Excellent organizational...