Major Accounts Management Leader
Marsh South Africa is seeking candidates for a “Major Accounts Management Leader” for the Mining & Heavy Industry team based in Johannesburg!
In this key role, you will provide guidance to the client servicing and placement teams who play a pivotal role in managing and growing our portfolio of mining clients.. You will also manage key client relationships, with a focus on strategic relationship management.. You will be expected to manage complex Property & Casualty programs and provide technical advice and expertise in these fields.
We will count on you to:
Train and mentor team members and ensure the team is appropriately upskilled to meet client needs.
Build and maintain strong relationships with key clients.
Utilize detailed technical expertise to perform critical client functions, including: evaluating risks; reviewing loss experience data, developing solutions and articulating the impact of these options; leveraging prepared analytics and making recommendations to clients across product lines.
Support the Industry Leader in ensuring key client retention and new business growth.
Support the Industrty Leader in establishing the growth and retention strategy for client servicing & placement teams and monitoring implementation.
Serve as a Senior Relationship Officer & key client contact,responding to more complex client needs and questions to improve the client experience.
Serve as a thought leader within the organization and comply with all compliance, professional and transparency standards to better serve clients.
What you need to have:
15 - 20+ years of commercial insurance experience - and preferably client-facing experience in insurance products and services.
Bachelor’s degree / IISA Qualification
Proven success as a senior-level commercial leader and business advisor, driving revenue growth through proactive networking, strategic analysis, and insightful solutions while working with clients and/or client teams.
Strong commercial skills and a growth-oriented mindset, showcasing the ability to develop innovative commercial strategies that align with Marsh´s commercial priorities.
Proficient in navigating and effectively managing internal stakeholders across Marsh within the region/zone, ensuring alignment and collaboration to drive sales success.
Strong communication skills, cross-functional team working perspective, detail-oriented, strong analytical thinking ability, and planning skills.
Advanced level of English, both written and spoken
What makes you stand out
Experience in managing assigned accounts through the client life cycle, including the renewal process.
Solid coverage, account management, and risk management knowledge
Strong analytical and problem-solving skills
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@marsh.com to discuss any specific needs.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.