Cloud Operations Engineer (IGT1)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Cloud Operations Engineer (IGT1)Full-timeCompany DescriptionAbout IGT1:IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS.At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the Client: KyribaKyriba is the global leader in cloud-based finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. Our award-winning SaaS platform delivers comprehensive treasury, risk management, payments, and supply chain finance capabilities that enable companies to optimize their working capital and enhance financial performance.About the role: Cloud Operations ensures the availability and reliability of Kyriba’s industry-leading SaaS products (payments, risk management, business intelligence, fraud prevention). The team operates Linux and Windows workloads on AWS across APAC/EMEA/AMER, applying a software engineering mindset to systems administration with strong focus on automation, observability, and continuous improvement.Job DescriptionEnsure platform availability, stability, and performance.Investigate, troubleshoot, perform RCA for system/application issues; automate fixes for global rollout.Orchestrate and deploy infrastructure and services in AWS using Infrastructure as Code.Build automation tooling for deployments, OS updates, failure detection/remediation.Implement and maintain deployment automation with Ansible; improve playbooks/roles and CI integration.Participate in team projects; own technical details, implementation, and timelines.Develop and maintain documentation and architecture diagrams.Maintain operational/configuration procedures and documentation.Repair and recover from HW/SW failures; coordinate and communicate with impacted teams.Patch, upgrade, and harden systems regularly; assist with performance tuning and resource optimization.Willingness to learn new technologies.Participate in rotational on call; support Saturday deployments as required.QualificationsMandatory Requirements:Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Engineering, or related field.2–5 years supporting Linux or Windows server operating systems, preferably for a SaaS organization.Linux server administration experience with production workloads.Kubernetes operations experience in production environments (cluster ops, deployments, observability, upgrades) Microsoft Windows Server administration basics (install, configure, maintain, troubleshoot).Hands-on experience with Amazon Web Services (AWS).Experience with configuration management and deployment automation, strongly preferring Ansible.Effective English communication, verbal and written.Optional Requirements:Scripting for automation (Python, shell, PowerShell).Terraform and container tooling (Docker); familiarity with AWS-native services and CI/CD integration.Experience diagnosing and troubleshooting large, complex environments.Oracle RDBMS management — plus.ITIL framework exposure or incident...