Dialpad jobs

Dialpad is hiring an HR Recruiting Coordinator based in Manila, Philippines for a 6-month temporary position supporting their global talent acquisition process. Responsibilities include interview scheduling, candidate communication, ATS management, and administrative support. Position reports to the Director of Global Talent Acquisition. Remote within Philippines.

Founding AI Systems Engineer at Dialpad, an AI-native communications platform. Role focuses on productionization, deployment, and runtime systems for in-house AI capabilities, including model evaluation, safe release mechanisms, and operational platforms. Requires strong systems engineering background; implementation-heavy with focus on reducing friction from AI development to production. Based in Kitchener, Canada. This is a specialized AI systems role outside the US.

Sr. Software Engineer (Search) at Dialpad (Bengaluru-based, hybrid in-office) working on information retrieval, distributed systems, and search optimization for the AI-native communications platform. Responsibilities include designing search engines, building data pipelines, optimizing query layers, and collaborating with product/analytics teams. Tech stack includes distributed systems, databases, and FE components. Bengaluru on-site requirement with hybrid arrangement. Role is platform/backend engineering focused on analytics and search infrastructure.

Software Engineer (Search) at Dialpad, a communications platform, focused on information retrieval and search infrastructure for analytics. Responsibilities include designing and optimizing search engines, building data pipelines, and working across distributed systems. Requires expertise in search, databases, and distributed systems. Located in Bengaluru, India with hybrid office arrangement; no salary disclosed.

Sr. Manager, Agentic Sales Engineering at Dialpad leads a specialized team of Forward Deployed Engineers who embed within strategic accounts to design and implement AI-powered agent systems that solve complex business challenges. You'll recruit and mentor elite technical talent while actively participating in high-stakes sales cycles, bridging the gap between customer needs and product innovation by synthesizing field signals to influence the roadmap. The role requires deep technical expertise in AI/ML, agentic systems, RAG pipelines, and API integrations (particularly via MCP frameworks), combined with the strategic acumen to influence C-suite conversations and guide complex multi-agent architecture decisions. This is a high-visibility leadership position reporting directly to the VP of Sales Engineering at Dialpad, a 70,000+ customer AI-native communications platform backed by significant market momentum in the emerging agentic AI space. The Denver-based role demands someone who can operate as both an AI architect and sales strategist—a rare combination that requires hands-on technical depth alongside executive presence. The team you'll build is positioned as the "special forces" of the GTM organization, making this a defining leadership opportunity in a company explicitly pivoting toward autonomous agent capabilities.