Motive jobs

Customer Success Manager, Mexico at Motive, based in Mexico City. Owns customer lifecycle management for a named book of business, driving retention, renewals, adoption, and expansion within Mexico and US-based accounts. Responsibilities include customer training, value realization, Tier 2 support troubleshooting, and handoff coordination with sales and implementation. Requires 3+ years customer-facing experience, 2+ years CSM/renewal ownership, and bilingual Spanish-English fluency. Full-time, on-site in Mexico City.

GTM/Sales Onboarding Program Manager at Motive (remote, B2B SaaS fleet operations platform). The role orchestrates onboarding for new sales hires—designing curricula, running training sessions with gamification, certifications, and role-plays, and measuring program effectiveness. Requires enablement or training background in high-growth SaaS with strong communication and facilitation skills. No compensation details provided.

Senior Analyst, Strategic Analytics at Motive (Remote). Reports to the Strategic Analytics team, focusing on complex COGS, gross margin analysis, and financial modeling across hardware and software product lines. Requires 7+ years analytics/finance experience, expert SQL, and unit economics expertise. Position is a pure IC role with potential team leadership path over time; compensation not specified. This is an analytical and finance-modeling function, not revenue or sales operations.

Backline Support Engineer at Motive is a technical support and debugging role focused on end-to-end troubleshooting of IoT hardware, embedded firmware, and vehicle-mounted devices (gateways, dashcams, sensors). Responsibilities include diagnosing complex field issues, performing hardware/firmware diagnostics, triaging root causes across the hardware-firmware-software stack, and validating firmware releases. The role requires expertise in embedded systems, hardware diagnostics, and real-world IoT debugging in fleet management contexts. Location is Pakistan (remote).

Senior Backline Support Engineer at Motive (fleet operations/IoT platform) focused on end-to-end debugging of complex hardware, firmware, and embedded IoT device issues in vehicles. Core responsibilities include device diagnostics, hardware/firmware troubleshooting, lab validation, and cross-functional escalation support. Remote based in Pakistan.

Associate Manager, Core Annotations at Motive, a fleet management AI platform. Leadership role managing 100+ employees in an annotation/data labeling function. Focuses on team motivation, performance management, KPI development, and cross-functional alignment. Based in Lahore, Pakistan (outside US). Requires 3+ years people management/team leadership; annotation or data services experience a plus. Compensation not specified.