Optro jobs

Optro is hiring a Renewals Deal Desk Analyst to enforce renewal policies, verify order accuracy, maintain contract data, and support the renewals team. The role involves executing booking policies, ensuring clean order protocols, reporting on renewal metrics, and collaborating on cross-functional process improvements. Requires 2+ years in deal desk, order management, or billing; strong analytical and communication skills; and understanding of commercial/accounting topics. Remote, full-time position in the United States with salary $55.2k–$75.9k.

Optro seeks a Customer Success Manager for the APAC region (Singapore) to manage customer relationships, drive adoption and retention, conduct training sessions, identify expansion opportunities, and gather customer feedback. The role requires 3+ years of B2B SaaS customer success experience, regional account management, cross-functional collaboration, and product expertise in audit, risk, ESG, and InfoSec platforms.