Strategic Operations Manager - Partnerships
TorontoStrategic Operations Manager – Partnerships at Relay Financial, Toronto-based, remote-eligible. Sales operations and channel strategy role focused on managing Partner Sales team for accounting/bookkeeping professionals, including revenue planning, quota design, sales process design, and analytics/reporting. Requires strong analytical skills, go-to-market strategy expertise, and pipeline management. Full-time; compensation and equity not specified. Relay is a digital banking platform serving SMB business owners.
People Systems & Automation Specialist
TorontoPeople Systems & Automation Specialist at Relay Financial, automating HR processes and integrating people tech stack (Rippling, Gusto, Ashby, etc.). 12-month contract to map, automate, and integrate HRIS/ATS/benefits systems; some hands-on implementation with workflow automation tools. Toronto remote-eligible but HR/operations focus, not software engineering.
Senior Engineering Manager, Site Reliability
TorontoSenior Engineering Manager, Site Reliability role at Relay Financial, Toronto-based. Focuses on SRE leadership, reliability strategy, and organizational leadership with 5+ years managing teams and 8+ years in SRE/infrastructure experience. Responsibilities include setting SRE direction, defining reliability roadmap, and building SRE organization. Hybrid remote arrangement with Toronto office.
Senior Data Engineer
TorontoRelay Financial seeks a Senior Data Engineer (3+ years) to build data models in Snowflake/DBT, create data tools and APIs, and support analytics scaling. Role requires SQL, Python/JavaScript, cloud computing, and BI tools. Hybrid environment requiring 3 days/week in Toronto office. Based in Toronto, ON.
Senior Site Reliability Engineer
Vancouver · TorontoSenior Site Reliability Engineer at Relay Financial (digital banking for business owners). Role builds/owns production infrastructure and CI/CD pipelines: AWS, Kubernetes, PostgreSQL, Terraform, GitHub Actions. Responsibilities include infrastructure reviews, monitoring systems, data repository optimization, error budget establishment, runbook authoring, incident response coordination, and service ownership mentoring. Requires AWS/Kubernetes/Datadog/GitHub experience, Terraform/Terragrunt/Node.js/TypeScript skills, and database optimization (Aurora RDS, PostgreSQL, DynamoDB, ElastiCache). On-call for production issues. Located in Vancouver, BC or Toronto, ON (Canadian offices).
Engineering Manager, Site Reliability
TorontoRelay, a digital banking platform for self-made business owners, is seeking an Engineering Manager to lead its Site Reliability Engineering team. The role sits at the intersection of technology and people leadership, overseeing the scalability, reliability, and robustness of Relay's platform as the company scales. Key responsibilities include leading and developing the SRE team, owning platform reliability and performance, evolving SRE best practices (incident management, SLOs, error budgets), and partnering cross-functionally with Engineering and Product to embed reliability into every feature. You'll need 3+ years managing engineers and 6+ years in SRE, Platform Engineering, or Infrastructure roles, with a proven track record improving system reliability in production environments and leading teams through incident response and postmortems; cloud experience (AWS) and modern infrastructure practices (IaC, CI/CD) are essential. Relay offers competitive compensation ($211,500–$258,500 CAD, typically $235,000 for impact-level hires), meaningful equity, comprehensive benefits, parental leave with 100% top-up, and a hybrid work setup in Toronto with twice-weekly office presence. Fintech experience and familiarity with SRE best practices at scale are strong bonuses, and the role requires thriving in fast-paced, ambiguous environments while maintaining high standards for technical excellence and ownership.
Engineering Manager, Risk Engineering
TorontoRelay, a fintech platform serving self-employed business owners, is hiring an Engineering Manager for its Risk team to lead automated fraud detection and financial risk mitigation systems. You'll drive delivery of risk-critical engineering initiatives, shape technical strategy for fraud and trust systems, and manage cross-functional collaboration with Product, Risk, Compliance, and Operations to transform ambiguous problems into scalable solutions. Required qualifications include 5+ years of full-stack development (ideally B2B SaaS or fintech), 1-3 years in a people management role, and strong technical foundation with Node.js, TypeScript, React, and AWS experience preferred. The role emphasizes building and scaling engineering teams while balancing rapid growth with meticulous risk management and frictionless customer experience. Compensation ranges from $207K–$253K CAD annually, with typical offers around $230K for candidates fully ready for the scope; Relay uses a philosophy of compensation tied to impact with changes not limited to annual reviews. This is a high-stakes role managing critical financial systems where engineering judgment directly impacts customer safety and business growth.
Customer Experience Specialist
VancouverCustomer Experience Specialist role at Relay Financial supporting growing customer base via phone and email. Responsibilities include customer support, troubleshooting, knowledge base management, and cross-functional collaboration. Requires 1+ years customer support experience. Located in Vancouver, BC with hours 9am-5:30pm PST.
Director of Engineering
TorontoRelay, a digital banking platform for self-made business owners, is seeking a Director of Engineering to lead and scale their product engineering organization during a period of rapid growth. The role involves building and developing engineering teams, refining development practices to increase velocity and quality, and aligning engineering efforts with product strategy and the company's mission to help small businesses succeed. You'll need 10+ years of software engineering experience with at least 5+ years leading teams in high-growth environments, strong technical expertise, proven ability to ship products at startups, and excellent cross-functional collaboration skills; bonus points for fintech experience or having scaled a company from early stages. The position offers a competitive salary range of $270,000–$330,000 CAD annually, with typical offers at $300,000 CAD for fully ready candidates, and is hybrid with required office presence three days per week (Tuesday–Thursday) in their office location. A notable requirement is that this is a leadership-heavy role requiring you to build scalable systems and processes while managing multiple teams, with the interview process including a take-home case study and multiple rounds of meetings.
Senior Software Engineer
TorontoRelay, a fintech platform serving self-made business owners, is hiring a Senior Software Engineer to join its Engineering team building banking products at scale. You'll own features end-to-end across their full stack (React/TypeScript frontend, Node.js/AWS backend), manage production systems, collaborate cross-functionally, and mentor junior engineers while driving technical improvements. Required experience includes 3+ years of full-stack software engineering with demonstrated leadership on significant components, mentoring capability, and a proactive mindset around quality and performance; experience with JavaScript/TypeScript, React, Node.js, and AWS is a strong bonus. Relay offers competitive Canadian compensation ($144k–$176k CAD annually, with $160k as typical for fully-ready candidates) and operates in a fast-paced, mission-driven startup environment focused on empowering small businesses. The role emphasizes end-to-end ownership, autonomy, and the ability to thrive in ambiguity—this is distinctly not a narrow specialist position, and successful candidates will actively integrate AI into their workflow and care deeply about customer impact over individual recognition.
Software Engineer
TorontoRelay, a digital banking platform for self-employed business owners, is hiring a Software Engineer to join its product-focused Engineering team. You'll own features end-to-end across the full stack—from design through deployment and monitoring—while collaborating with Product and Design to build fintech solutions that customers love, and you'll help shape technical direction and drive continuous improvement across the platform. The role requires 2+ years of full-stack software engineering experience, a growth mindset, comfort with ambiguity, and strong collaboration skills; experience with startups, JavaScript/TypeScript, React, Node.js, and AWS services is a bonus. Relay offers a salary range of $120,600–$147,400 CAD (typical start $134,000 CAD) with a philosophy that ties compensation directly to impact and allows adjustments outside annual cycles. The tech stack is primarily React, TypeScript, React Native on front-end and Node.js, Terraform, and AWS services on back-end, and the company emphasizes autonomy, ownership, and embedding AI into daily work. A notable standout is the company's focus on reinvention and impact for small businesses—mission alignment appears to matter deeply to the team culture.
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