Talkdesk jobs

This is a Senior Data Integration Engineer I position at Talkdesk focused on designing and maintaining data integration infrastructure. The role involves building data pipelines using Kafka, Fivetran, Snowflake, Airflow, and dbt, with responsibilities spanning ETL, data warehousing, SQL optimization, and cross-functional collaboration. It requires 5+ years of data engineering experience, strong cloud platform knowledge (AWS/Azure/GCP), and expertise in data modeling and quality assurance.

Sales Operations & AI Strategy Manager at Talkdesk—a hands-on Manager role focused on modernizing the sales operations function through AI integration and automation. Key responsibilities include deploying AI tools for lead scoring and deal triaging, re-architecting the lead-to-cash cycle, building predictive analytics, and managing Salesforce/CPQ systems. Requires 5+ years in RevOps/Sales Ops, Salesforce mastery, and AI/BI tool familiarity. Builder mindset and technical chops in data integration (Snowflake, Tableau/Looker) are emphasized.

Talkdesk seeks a Solutions Engineer, AI Pilots based in Lisbon to guide enterprise customers through AI product trials, translate technical solutions to business outcomes, and drive adoption of agentic AI products. Responsibilities include trial consulting, value realization, AI content management, thought leadership, and technical discussions with customers. Requires deep technical knowledge of Talkdesk solutions and ability to bridge customers, GSI partners, and internal teams.

Talkdesk is seeking a Senior Data Engineer to design and optimize data pipeline architectures, build lakehouse solutions, and maintain data infrastructure using distributed processing frameworks like Spark, Flink, and Kafka. The role requires 4+ years of experience with cloud platforms (AWS, Azure, GCP), data modeling, and messaging systems. Located in Porto with no remote option indicated.

Senior Deal Desk Manager at Talkdesk, a remote-based enterprise SaaS company. The role owns enterprise deal lifecycle management, pricing strategy, CPQ systems, discount governance, and cross-functional deal reviews. Requires 8+ years in Deal Desk, Sales Operations, or Revenue Operations at B2B tech/SaaS/AI companies, with deep expertise in enterprise pricing and deal acceleration. Reports to Revenue Operations leadership and directly supports sales velocity and margin discipline.

Talkdesk, a cloud contact center platform, seeks a Corporate Counsel for their EMEA team based in London. The role involves providing legal advice on licensing, contracting, data privacy, corporate matters, IP, and dispute resolution for Talkdesk's international business, with primary focus on commercial agreements with customers, partners, and vendors.

Senior Solutions Consultant - HLS at Talkdesk is a professional services role focused on implementing CXA and CCaaS solutions for healthcare clients, with emphasis on Epic EHR integrations, HL7/FHIR data workflows, and mentoring implementation teams. The role requires 5+ years of consulting/PS experience, 3+ years of Epic integration experience, and knowledge of healthcare compliance and languages like JavaScript, Python, and SQL. Remote, compensation not specified.

Senior Solution Consultant - HLS position at Talkdesk Professional Services implementing CXA and CCaaS solutions for healthcare/life sciences customers. Requires 3+ years Epic integration experience, healthcare compliance knowledge (HIPAA), and EHR system expertise with hands-on JavaScript/MUMPS/Python skills. Fully remote but role is implementation consulting with healthcare specialization, not core software engineering.

Senior CX Manager role at Talkdesk in Porto, Portugal, serving as senior technical advisor and strategic partner to large enterprise customers. Hybrid responsibilities span enterprise technical enablement, complex onboarding, use-case strategy, customer success program ownership, and commercial expansion support. Requires deep product knowledge, customer relationship management, and cross-functional collaboration with internal teams. Located in Porto office (on-site).

Go-to-Market Platform Engineer at Talkdesk, embedded in Revenue Operations. Role combines AI application development, operational tooling, and GTM automation—building internal copilots, forecasting systems, and workflow automation. Targets early-career engineers and Masters students. Based in Porto, Portugal. Hybrid engineering/ops focus rather than core product engineering.

Senior Solution Architect for Talkdesk's Healthcare & Life Sciences practice, responsible for designing CXA/CCaaS solutions, leading discovery sessions, developing SOWs, and providing product guidance to clients. Role emphasizes architecture, consulting, and vendor partnerships rather than hands-on development. Remote position. Requires 5+ years Professional Services/Consulting, 3+ years solution architecture, and EHR integration experience (Epic, Cerner).

Senior Solution Architect for Talkdesk's Healthcare & Life Sciences practice, responsible for designing CXA/CCaaS solutions, leading discovery sessions, developing SOWs, and providing product guidance to clients. Role emphasizes architecture, consulting, and vendor partnerships rather than hands-on development. Remote position. Requires 5+ years Professional Services/Consulting, 3+ years solution architecture, and EHR integration experience (Epic, Cerner).

FP&A Manager role at Talkdesk, a SaaS company, responsible for annual budgeting, financial forecasting, and decision-support analytics across the organization. Requires 5+ years finance experience, SaaS familiarity, and Excel/financial modeling expertise. Base salary $130–150k, remote US position with equity and standard SaaS benefits.