Treasury and Trade Solutions- Senior Vice President, Project Manager, Client Program Management Office

The Implementation Manager/ Project Manager is expected to manage highly complex and time-sensitive client implementations/ projects covering cash management and trade products. * The Implementation Manager/ Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism. * Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes * Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements. * Act as the primary interface to client, while coordinating all internal and external project related activities. * Support Sales effort by participating as a part of the deal team to prepare client pitches. * Comply with all audits, regulatory and compliance directives. * Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels. * Continuously seek to identify opportunities for efficiency and control improvements in the process and implement such improvements whenever possible. * The candidate is expected to manage a portfolio of projects for Japan based Corporate and Institutional clients. Qualifications * 10+ years of client management, implementation/ project management experience is good to have. * Since the candidate will be interacting with the Japan based Corporate and Institutional client, proficiency of Japanese Language is highly desirable. * In-depth knowledge and experience with cash/trade products and business processes. * Excellent interpersonal relationships with ability to influence and negotiate with stakeholders * Project Management certification (i.e., Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage. Education * Bachelor's/University degree or equivalent experience * Master's degree is good to have. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required \------------------------------------------------------ ## Job Family Group: Project and Program Management \------------------------------------------------------ ## Job Family: Program Management \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.