About Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position OverviewThe Supervisor of Residuals is responsible for overseeing and leading a residual team and building a strong relationship with clients and unions while focusing on show setups, contract interpretation, reporting, and timely payment of all guild obligations, including DGA, SAG-AFTRA, WGA, AFM, IATSE, and others.
The Supervisor will lead system administration, enhancements, and operational efficiency to ensure accurate and timely residuals processing following guild agreements. This position collaborates closely with the Cast & Crew Labor Relations and Legal Departments to ensure adherence to contractual agreements.
Core Responsibilities
• Oversee and manage end-to-end residuals-related operations, including show setups, workloads, forecasting, and process optimization, ensuring accurate and timely residuals processing.
• Actively build and implement Residual rules to ensure compliance and accuracy with guild agreements to meet industry standards.
• Provide strong leadership and clear direction to the residuals team, ensuring high levels of accuracy and continuous employee growth through training and development, including coaching and effective performance management.
• Enforce policies and standards related to techniques, material usage, capacity planning, employee scheduling, customer satisfaction, employee relations, and performance measures.
• Conduct in-depth analysis of distribution statements and talent/producer agreements and create product briefs to ensure accurate and timely residual payments for clients.
• Partner with the Labor Relations team to perform thorough analyses and provide valuable recommendations for guild and talent negotiations.
• Collaborate and engage with Clients and Unions professionally, addressing their requests and providing expert guidance on union rules.
• Manage and accurately prepare all guild reporting and payments, ensuring accuracy and adherence to contractual obligations.
• Works with Business Systems on solutions for future system enhancements and guild requirements, engages in User Acceptance Testing and other support systems.
• Performs other related duties as assigned.
Key Qualifications
• Extensive experience in residuals/guild management, demonstrating expert knowledge of guild agreements and industry practices.
• Minimum of 3-5 years of industry experience, ideally with a bachelor's degree (Accounting or Finance degree a plus).
• Effective and articulate written and verbal communication skills to engage with internal teams, clients, and guild representatives.
• Strong quantitative and analytical skills to handle complex financial data and calculations.
• Excellent time management skills, a strong sense of urgency, and commitment to client servicing.
• Proven leadership abilities, adept at supervising, training, and developing staff.
• Exceptional problem-solving skills, capable of resolving issues from multiple stakeholders in a diplomatic manner.
• Excellent organizational and planning skills to ensure efficient residuals processing and timely delivery of services, with a keen eye for detail to maintain accurate records and reporting.
• Ability to analyze situations and devise effective solutions, demonstrating a deep understanding of industry dynamics.
Special Work Conditions
• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Benefits
Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/