Manager - Product Support - Tokyo

メインコンテンツにスキップ Manager - Product Support - Tokyo Veeva Systems 東京都, 日本 応募 登録またはサインインして次の仕事を見つけましょう 登録してVeeva SystemsのManager - Product Support - Tokyoに応募しましょう メールまたは携帯番号 パスワード 表示 パスワードをお忘れの場合 サインイン メールでサインイン または 初めてご利用ですか? 今すぐ登録 登録またはサインインするために [続行] をクリックすることにより、LinkedInの利用規約、プライバシーポリシー、Cookieポリシーに同意したものとみなされます。 Manager - Product Support - Tokyo Veeva Systems 東京都, 日本 1週間前 応募者: 62人 Veeva Systemsがこのポジションに採用した人材を表示 応募 登録またはサインインして次の仕事を見つけましょう 登録してVeeva SystemsのManager - Product Support - Tokyoに応募しましょう メールまたは携帯番号 パスワード 表示 パスワードをお忘れの場合 サインイン メールでサインイン または 初めてご利用ですか? 今すぐ登録 登録またはサインインするために [続行] をクリックすることにより、LinkedInの利用規約、プライバシーポリシー、Cookieポリシーに同意したものとみなされます。 保存 この求人を報告する Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleVeeva Systems is looking for a motivated and experienced Manager, Product Support to lead our Product Support team in Japan. You will manage and develop a team of Product Support Engineers who deliver exceptional technical assistance for Veeva applications to customers across Japan and the broader Asia-Pacific region. This is a hands-on leadership role that requires strong people-management skills, operational discipline, and the ability to guide your team through complex technical problem-solving while maintaining outstanding customer experience.Expected to be in the office in early months of onboarding and key meetings as required.What You’ll DoLead, coach, and develop a high-performing team of Product Support Engineers to deliver world-class customer supportHire, onboard, and retain top technical talent in the regionManage, mentor, and grow a team of Product Support Engineers focused on delivering high-quality customer supportDrive team engagement and developmentOversee daily operations, ticket handling, and SLA compliance to ensure timely and effective customer issue resolutionAct as an escalation point for complex customer issues and collaborate cross-functionally with Product Management and EngineeringBuild strong relationships...