Client Coverage, Senior Associate, Institutional Equity Division

Our Insights Personal Finance Market Trends Technology & Disruption Sustainability Diversity & Inclusion What We Do Wealth Management Investment Banking & Capital Markets Sales & Trading Research Investment Management Morgan Stanley at Work Sustainable Investing Inclusive Innovation About Us Core Values Leadership History Locations Diversity Sustainability Giving Back Technology Careers Students & Graduates Experienced Professionals LanguageEnglishFrench Single PositionView All JobsClient Coverage, Senior Associate, Institutional Equity DivisionMumbai, Maharashtra, India No longer accepting applications.Employment TypeFull timeJob LevelProfessionalClient Onboarding, Senior Associate, Prime BrokerageWe’re seeking someone to join our team as a Senior Associate who First point of contact for client issues as a primary account manager - oversee the client’s accounts and be involved in all client issues including, but not limited to: financing, margin, trade clearing and settlement, cash management and corporate events.Morgan Stanley Prime Brokerage is dedicated to client service and cultivates an environment of process control, accuracy and efficiency. The Client Services team has professionals located in offices throughout the world – New York, San Francisco, London, Mumbai, Hong Kong, Singapore and Sydney.The Prime Brokerage Account Manager team is a comprehensive partner to the global PB organization. The Account Manager is responsible for servicing a variety of clients, predominantly hedge funds. This position requires strong relationship management skills to help build a true partnership between our clients and Morgan Stanley. The Account Manager is considered a central point of contact for our clients.  The Account Manager acts as a conduit between the client and the rest of the firm, providing escalation support, navigation, and helping to deliver tangible solutions. Commitment from senior PB management in NY, London and HK to leverage expertise and knowledge of the Mumbai team to the maximum has resulted in the team being core members of global working groups and project teams.The Mumbai team includes chartered accountants, MBA and other professionals with ambitious learning goals, strong analytical skills and eagerness to accept challenging assignments. Our teams are structured according to client needs and include both senior and junior members. We have made consistent and significant investments in our technology platform. The result of our efforts—a highly automated exception-based processing system and state-of-the-art tools and applications—allow our client service team to better focus on analysis of client needs and quick response to client inquiries. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world What you’ll do in the role:First point of contact for client issues as a primary account manager - oversee the client’s accounts and be involved in all client issues including, but not limited to: financing, margin, trade clearing and settlement, cash management and corporate events.Communicate with client as secondary or back up account manager capacity to respond and resolve issues pertaining to trade clearing and settlement, cash management, asset transfers and corporate events.Communicate issues and ensure problems are resolved completely in a timely and accurate manner.Perform root cause analysis for their clients to increase STP and reduce client issues.Analysis of data around client balance trends and client market share.Ensuring client stays current by introducing latest prime brokerage technology and reporting suite to the clientPerforming activities and checks around regulatory or management checks in the area of short sales violations, analysis of...