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Customer Excellence
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Bengaluru
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Hybrid
Senior Instructional Designer
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Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the roleSyncron Learning builds scalable learning and certification programs for customers and partners across Syncron products.We are looking for a Senior Instructional Designer (4–5 years experience) who can design scenario-based product training and leverage AI tools to accelerate content creation, scale, and quality. This role requires working in a fast-paced, projectized environment with strong cross-functional collaboration. This is an excellent opportunity for Instructional Designers who want to grow in the software product training space.Note: We are seeking an AI-enabled Instructional Designer who uses AI to work faster, smarter, and at scale-not a traditional content developer.What would you do?Bachelor’s degree in Engineering, Computer Science, or related field4–5 years of experience in software/product training or user assistanceStrong experience in scenario-based instructional designExperience working in a projectized/agile environmentExperience building storyboards, simulations, and assessmentsProven ability to work with SMEs...
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