Staff Researcher

Skip to main content Staff Researcher hackajob London, England, United Kingdom Staff Researcher hackajob London, England, United Kingdom 2 weeks ago Be among the first 25 applicants See who hackajob has hired for this role Report this job hackajob is collaborating with Wise to connect them with exceptional professionals for this role.Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money.For everyone, everywhere.Job DescriptionMore about our mission and what we offer.We're looking for a Staff Researcher to support Wise Business in London. You'll be part of Wise's global mission to build an open and fair financial system, especially for our business customers.At Wise, we've got a clear mission - money without borders. Built by and for people who live global lives. We're at a genuinely exciting time. Building more transparent and convenient ways to get paid has never been more important in achieving our mission.Your MissionYour mission is to understand how businesses get paid, the problems they face and how to create a convenient, instant and low-cost experience to get paid into Wise. You'll work on everything from exploring new market opportunities to ensuring flows fit seamlessly into how businesses operate.You'll join a thriving research community of 20+ researchers in London and work within the evolving 'Acquiring' domain, which currently covers Payment Links, Invoices, QuickPay, card payments and E-commerce. You'll be the first researcher to join the domain, but you may end up leading other researchers in the same area in the future.As a Staff Researcher, you're evolving as a leader. You'll contribute by:Setting priorities and direction - proactively setting priorities in collaboration with team members, understanding how they ladder to squad and business goalsElevating craft and capabilities - leading by example and actively developing the research thinking and capabilities of the squadRunning complex research - working on projects that are often complex and ambiguous. You’ll regularly lead research and take responsibility for research decisionsArticulating strategy - effectively communicating research strategy to teams and key stakeholders, positively influencing focus and prioritiesDemonstrating impact through people - mentoring and guiding others, ensuring that their growth creates downstream impactLeading with guts - setting clear goals and direction, championing quality, the user and a human-centred approachUsing modern tools thoughtfully - leveraging AI and emerging tools where they help accelerate research delivery, while maintaining research rigourThis Role Will Give You The Opportunity ToShape strategy - articulating the now, next, and future of the Acquiring experienceGrow as a leader - develop your leadership capabilities, stakeholder influence and strategic thinking at an inflection point (new payment methods, API/e-commerce launches)Be part of our mission to make money without borders the new normalA Bit About You…You have deep experience with both generative and evaluative research; exceptional...