Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Strategic Leadership
- Develop and execute the Food & Beverage strategy aligned with the hotel's business objectives.
- Position the hotel as a leading dining and events destination within the market.
- Drive innovation in concepts, menus, guest experiences, and revenue opportunities.
- Partner closely with Sales, Marketing, Revenue Management, and Events teams to maximize business performance.
Operational Excellence
- Lead all Food & Beverage operations, ensuring consistent delivery of exceptional guest experiences.
- Maintain the highest standards of quality, service, cleanliness, and food safety.
- Oversee daily operations across restaurants, bars, beach club, banquet facilities, executive lounge, breakfast operations, and room service.
- Ensure seamless execution of high-volume conferences, exhibitions, corporate events, and social functions.
Define F&B operational strategy: Provide leadership direction for the Food & Beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing
Drive operational excellence: Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations.
Manage costs and revenue: Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Additionally, we are looking for a candidate with the following qualifications:
- Proven experience leading and managing large teams.
- Minimum 8-10 years of progressive Food & Beverage leadership experience within luxury or upper-upscale hotels.
- Fluency in English is required; proficiency in additional languages will be highly valued.