Order Management Coordinator

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Order Management Coordinator Full-timeCompany DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionSummaryThe Order Management Coordinator is responsible for managing orders in Oracle from open to invoicing to ensure revenue is accounted for and within required time frames under conformity to the applicable internal controls and compliance requirements.Job FunctionsOpen / Update / Invoice Orders in OracleConfirm data received from the branch against the client contract and internal databases to verify that services are charged correctly and according to client instructionsMonitors unbilled orders and works with internal staff for timely resolutionReview daily reports to ensure invoicing is turned around timely to reduce accruals and improve DSO and Bad DebtAnswers inquiries about invoices from partners and clientsProvide excellent customer service to internal and external clientsParticipates in special projects as requiredAdheres to internal standards, policies, and proceduresPerforms other duties as assignedDistribution of the invoices as per customer requirementsPrepares invoice for analysis services in SLIMQualificationsEducation and ExperienceHigh School Diploma or GED (Required)0-2 years of Order management and/or Accounts Receivable experience (Required)Customer Service experience (Required)Licenses and CertificationsN/AKnowledge, Skills and AbilitiesLanguage Skills: English –Intermediate level proficiency required (Required)Mathematical Skills: Intermediate level proficiency required for analyzing (Required)Reasoning Skills/Abilities: Intermediate level required (Required)Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness (Required)Ability to multi-task effectively (Required)Capable of paying great attention to detail (Required)Possess strong organizational and time management skills to effectively prioritize tasks, follow up on pending issues and meet deadlines (Required)Be open to change and willing to learn new skills (Required)Be able to follow up on pending issues and meet deadlines (Required)Ability to provide quality client service to both internal and external contacts, regarding non-legal matters routinely. (Required)Ability to communicate clearly and effectively, both orally and in writing (Required)Computer SkillsMS Office - Intermediate skillOracle / SLIM experiencePhysical Demands of the JobStand: OccasionallyMove or traverse: OccasionallySit: ConstantlyUse hands: ConstantlyReach with hands and arms: OccasionallyClimb or balance: NoneStoop, kneel, crouch or crawl: NoneTalk/hear: FrequentlyTaste/Smell: NoneLift/carry/push or pull: Occasionally 5 lbsAdditional InformationSGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.If you are applying for a...