Customer Onboarding Manager (BE)

Qargo TMS
Gent, BelgiumOnboarding ManagerPosted Jun 29, 2026
This website uses cookies to ensure you get the best experience. Qargo and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Share page Facebook X LinkedIn Mail Customer Success · Belgium · Hybrid Customer Onboarding Manager (BE) Become a Customer Onboarding Manager at Qargo! Own the full onboarding journey and help transport companies switch successfully to our TMS. Join our team and shape customer success from day one!   Apply now 🚛 About QargoQargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe.The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks.Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.💼 About the RoleAs Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations.You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams.This is a remote role based in Belgium, with regular (weekly) travel to customers across the country. Ideally, we are looking for someone located in Limburg region.🔑 Key ResponsibilitiesGuide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare.Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup.Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one.Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform.Support pre-sales by analysing potential client needs and providing technical input during demos.Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously...

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