Supervisor-Medical Affairs-CVO

Memorial Support Services Sheridan StreetFull-timePosted Jul 23, 2026

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Supervisor, Medical Affairs–Credential Verification Organization (CVO) supports in overseeing the administrative and operational functions that contribute to the delivery of high quality clinical care across the organization. This role provides supervision and guidance to CVO staff, ensuring efficient daily operations, consistent service standards, and adherence to all regulatory and accreditation requirements related to provider credentialing. Serves as a resource to Medical Affairs Leaders across the system, Medical Staff, and hospital departments.

Responsibilities:

Assists with preparation and dissemination of reports and departmental documents.Assists with preparation and presentation of regulatory surveys for all healthcare system hospitals.Educates administrators and department directors regarding Memorial Healthcare Systems’ (MHS) CVO operations, privileging (including temporary and disaster privileging), credentialing, and approval of files.Assists with budget preparation and departmental accounting.Assists with the hiring, training, coaching, counseling, developing, and retaining the Medical Affairs CVO Team. Supervises and serves as an advisor/mentor to new employees within the department.Maintains working knowledge of credentialing and privileging processes and related accreditation and regulatory standards.Monitors completed appointment and reappointment credentialing files to ensure accuracy of established timeframes and those in accordance with Centers for Medicare & Medicaid Services (CMS), Joint Commission (JC), and National Committee for Quality Assurance (NCQA) standards.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, RESPONDING TO CHANGE, STAFFING/CAPACITY PLANNING, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Associates: General Education (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. Must be able to lead others and take appropriate action when required. Able to maintain a high degree of confidentiality and diplomacy. Strong computer skills appropriate to position (i.e., Microsoft Office, Outlook, Word, Excel; PowerPoint). Demonstrates excellent written, oral and interpersonal communication skills. Communicates clearly with individuals at all levels of the organization. Has the ability to prioritize and organize to maximize quality, value, and service. Must be able to work independently with assertiveness. Management-Leadership skills. Required Work Experience: A minimum of three (3) years of related medical affairs credentialing experience in a hospital setting required. Previous leadership experience in a healthcare setting preferred.

Working Conditions and Physical Requirements:

Bending and Stooping = 60%
Climbing = 40%
Keyboard Entry = 60%
Kneeling = 40%
Lifting/Carrying Patients 35 Pounds or Greater = 60%
Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
Lifting or Carrying > 75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
Pushing or Pulling > 75 lbs Non-Patient = 40%
Reaching = 60%
Repetitive Movement Foot/Leg = 20%
Repetitive Movement Hand/Arm = 60%
Running = 40%
Sitting = 40%
Squatting = 60%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 80%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 80%
Biological Hazards - Respiratory = 80%
Biological Hazards - Skin or Ingestion = 80%
Blood and/or Bodily Fluids = 80%
Communicable Diseases and/or Pathogens = 80%
Asbestos = 0%
Cytotoxic Chemicals = 60%
Dust = 0%
Gas/Vapors/Fumes = 0%
Hazardous Chemicals = 40%
Hazardous Medication = 40%
Latex = 40%
Computer Monitor = 80%
Domestic Animals = 40%
Extreme Heat/Cold = 0%
Fire Risk = 40%
Hazardous Noise = 0%
Heating Devices = 40%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 40%
Moving Mechanical Parts = 80%
Needles/Sharp Objects = 80%
Potential Electric Shock = 20%
Potential for Physical Assault = 20%
Radiation = 20%
Sudden Decompression During Flights = 20%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 40%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net