Workplace Concierge

Job Title

Workplace Concierge

Job Description Summary

Create exceptional workplace experiences by delivering five-star service to employees, visitors and stakeholders.

Job Description

Workplace Concierge

Sydney, NSW | Full-Time

• Be the face of a premium corporate workplace

• Varied role combining concierge, events and workplace services

• Build your career with a global industry leader

About the Role

We're looking for an energetic and customer-focused Workplace Concierge to deliver an exceptional workplace experience for employees, guests and visitors.

As the face of the workplace, you'll create memorable first impressions while providing a seamless concierge-style service. From welcoming VIP visitors and coordinating meeting spaces to supporting workplace services and events, you'll play a key role in ensuring every interaction is professional, efficient and engaging.

This is an ideal opportunity for someone from a corporate reception or customer service background who thrives in a people-focused environment and enjoys building relationships.

Key Responsibilities

• Deliver a warm, professional and engaging front-of-house experience

• Welcome employees, visitors, contractors and VIP guests

• Manage visitor registrations, access passes and security procedures

• Coordinate meeting rooms, workplace bookings and event logistics

• Support locker, storage and workplace service requests

• Liaise with vendors, building management and workplace stakeholders

• Conduct workplace floor inspections and report maintenance issues

• Coordinate visitor and employee communications

• Support workplace events and special activities as required

• Deliver exceptional customer service with every interaction

About You

• Experience in corporate reception, concierge, hospitality, hotel, airline or customer service roles

• Professional presentation and communication skills

• Strong customer service mindset with a passion for creating positive experiences

• Ability to build rapport quickly with a diverse range of stakeholders

• Excellent organisational skills and attention to detail

• Confident multitasking and managing competing priorities

• Proactive problem-solving skills and a positive attitude

• Strong computer skills and confidence working with workplace systems

• Completion of Higher School Certificate

About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.

Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.

What We Offer

• Opportunity to work within a premium corporate environment

• Exposure to high-profile clients and stakeholders

• Career pathways into Workplace Experience and Facilities Management

• Supportive and collaborative team culture

• Ongoing learning and development opportunities

• Global career opportunities within Cushman & Wakefield

• Employee benefits and wellbeing initiatives

Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.

Please note applicants must be eligible to work in Australia.  Only shortlisted candidates will be contacted.

 

 

 

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”