About the Team
The Solutions Consulting team sits at the intersection of technology, strategy, and customer success. As trusted advisors, we help prospects and customers reimagine how they engage buyers, accelerate revenue growth, and realize the full value of Outreach.
We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing because we believe the best customer outcomes come from winning together. By combining deep industry expertise, a consultative approach, and the power of AI, we design innovative solutions that solve complex business challenges and deliver measurable impact. If you're energized by collaboration, continuous learning, and shaping the future of AI-powered revenue execution, you'll feel right at home on our team.
The Role
Reporting to the VP of Solutions Consulting, the Value Consultant is a senior, specialized role within the Solutions Consulting organization. You bring financial expertise and executive-level business acumen to the opportunities that matter most, helping customers move from understanding what Outreach can do to clearly quantifying its business impact.
You'll engage at pivotal moments in the sales cycle, partnering on complex opportunities where a compelling business case is essential. Through targeted discovery with executive stakeholders, you'll build data-driven ROI models and deliver executive-ready value narratives that give buyers the confidence to invest.
Beyond the initial sale, you'll help shape how value is measured across the customer lifecycle, connecting pre-sale business cases with post-sale value realization to support adoption, renewals, and expansion.
This isn't a generalist Solutions Consultant role. You're the specialist brought in when the opportunity is complex, the stakes are high, and demonstrating measurable business value is critical to winning.
Your Daily Adventures Will Include
About the Team
The Solutions Consulting team sits at the intersection of technology, strategy, and customer success. As trusted advisors, we help prospects and customers reimagine how they engage buyers, accelerate revenue growth, and realize the full value of Outreach.
We partner closely with Sales, Product, Customer Success, Professional Services, and Marketing because we believe the best customer outcomes come from winning together. By combining deep industry expertise, a consultative approach, and the power of AI, we design innovative solutions that solve complex business challenges and deliver measurable impact. If you're energized by collaboration, continuous learning, and shaping the future of AI-powered revenue execution, you'll feel right at home on our team.
The Role
Reporting to the VP of Solutions Consulting, the Value Consultant is a senior, specialized role within the Solutions Consulting organization. You bring financial expertise and executive-level business acumen to the opportunities that matter most, helping customers move from understanding what Outreach can do to clearly quantifying its business impact.
You'll engage at pivotal moments in the sales cycle, partnering on complex opportunities where a compelling business case is essential. Through targeted discovery with executive stakeholders, you'll build data-driven ROI models and deliver executive-ready value narratives that give buyers the confidence to invest.
Beyond the initial sale, you'll help shape how value is measured across the customer lifecycle, connecting pre-sale business cases with post-sale value realization to support adoption, renewals, and expansion.
This isn't a generalist Solutions Consultant role. You're the specialist brought in when the opportunity is complex, the stakes are high, and demonstrating measurable business value is critical to winning.
Your Daily Adventures Will Include
Deal Engagement
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Engaging mid-to-late stage in enterprise pursuits to lead structured value discovery sessions with economic buyers and operational stakeholders: CROs, CFOs, COOs, VPs of RevOps, and Sales leadership.
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Building rigorous, data-backed ROI models and business cases that quantify the financial impact of Outreach adoption, covering productivity gains, pipeline velocity, revenue lift, and cost avoidance.
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Presenting value findings and investment justifications to C-suite and VP-level stakeholders with confidence, credibility, and the ability to handle scrutiny from finance-oriented buyers.
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Owning the business case end-to-end once engaged, from discovery interview through executive presentation, with clear handoffs to AE and SC at each stage.
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Leveraging MEDDPICC to anchor business cases to the prospect's metrics, economic drivers, and decision criteria in a way that directly supports the AE's close strategy.
Program Development
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Set the roadmap for the value consulting practice including: methodology, tooling, and engagement criteria and continuous improvement.
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Developing and maintaining repeatable, scalable value assets: ROI templates, industry benchmarks, value discovery frameworks, and executive business review tools that the broader SC and CS team can use independently on smaller deals.
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Mentoring SCs on value-selling techniques, discovery best practices, and financial modeling fundamentals, raising the floor for the entire team.
Cross-Functional Partnership & Enablement
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Partner closely with GTM leadership, AEs and Solutions Consultants to align the value narrative with the technical win strategy, ensuring consistency across all stakeholder touchpoints from solutioning through close.
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Equip Customer Success to operationalize the value realization framework, enabling them to track outcomes and feed results back into future business cases.
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Collaborating with Product and Marketing to ensure Outreach's value story reflects current platform capabilities and real customer outcomes, including AI-driven workflows through Amplify, Kaia, and Research Agent.
Our Vision of You
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Experience: 7+ years in pre-sales, value engineering, management consulting, or financial advisory, with demonstrated experience building and defending business cases or ROI models in enterprise B2B sales cycles.
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Financial Acumen: Comfortable building and defending multi-variable financial models; able to speak the language of CFOs and translate operational data into bottom-line impact, and hold your ground when the numbers are challenged.
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Discovery Mastery: Skilled at structured stakeholder interviewing, asking precise questions, synthesizing conflicting inputs across stakeholders, and identifying the financial story embedded in operational data.
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Executive Presence: Confident and composed facilitating conversations at the C-suite level; equally effective in a working session with RevOps as in a boardroom with a CFO or procurement team.
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Strategic Problem Solving: Able to map complex customer environments to clear, quantified value drivers without oversimplifying or overpromising, and without needing to own the full sales cycle to do it well.
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Exceptional Communication: Strong written and verbal communicator, your business cases are clear, credible, and compelling to both technical and non-technical audiences. You can simplify without losing rigor.
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Collaboration First: You plug into an existing AE and SC partnership at a critical moment and make the whole team better without disrupting established momentum.
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Continuous Learning: Actively developing fluency in AI-driven sales processes, revenue intelligence, and the evolving landscape of go-to-market technology.
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Training & Certifications: Demonstrated proficiency in value-based selling, ROI analysis, and MEDDPICC. Familiarity with Demo2Win is a plus.
How Success is Measured
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Business cases and ROI models consistently accelerate deal velocity and improve win rates in enterprise pursuits where Value Consultant is engaged.
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Recognized by AEs, SCs, and prospects as a credible, executive-ready advisor whose involvement materially moves deals forward.
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Maintains and scales a library of value assets that the broader SC and Sales teams actively use on deals where a Value Consultant isn't directly engaged.
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Demonstrates measurable impact through influenced ARR, POV win rate, and deal size across supported accounts.
Why You’ll Love It Here • Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.