InfoBrowse the open roles. Use filters to narrow by location or role type. If you don’t see a position that fits, send us your profile at general@plexis.ai — we’ll review it anyway.LocationAllRemoteUSACanadaPolandRomaniaSloveniaUkrainVietnamMalaysiaUSA / CanadaTypeAllContractFull-timeInternshipNew Grad ProgramIntern / New Gradopen roles5Senior Healthcare Data Integration EngineerEngineeringRemoteContractEarly Career AssociateProductUSA / CanadaIntern / New GradDevOps EngineerEngineeringRemoteContractSenior Frontend Engineer — Workflow BuilderEngineeringRemoteFull-timeSenior Platform Lead — Java/KotlinEngineeringRemoteFull-timeShow allSupport SpecialistCopy linkCopied!Copy linkShareSupport SpecialistAbout the roleYou’ll be the first point of contact for users. The role focuses on resolving issues quickly, communicating clearly, and helping improve the product through user feedback.What you’ll do– Respond to user questions via email or chat– Troubleshoot issues and guide users to solutions– Document common problems and improve help materials– Escalate technical issues to the engineering team– Share user feedback with product and designWhat we’re looking for– 1–3 years of support or customer-facing experience– Strong written communication skills– Ability to stay calm and structured under pressure– Attention to detail– Comfortable working remotelyNice to have– Experience with support tools (Intercom, Zendesk, etc.)– Basic technical understanding– Experience working with digital productsHow we workWe’re a remote-first team. Support is mostly async, with clear ownership and simple processes. The goal is fast, helpful, and human responses — not scripts.Apply Now
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