SAP Change Management Specialist - VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a skilled professional to plan, govern, and execute change management activities across SAP-based programmes (S/4, BW, SAC, Datasphere). This role ensures seamless transition of system and process changes into production with minimal disruption, aligned with ITIL practices and Vodafone’s governance frameworks. Based in Pune, this is a high-visibility role requiring strong stakeholder engagement across global teams and the ability to manage multiple priorities in a dynamic environment. ## What you’ll do * Manage the end-to-end lifecycle of change requests from initiation through to production deployment * Ensure compliance with established change processes, including approvals, testing, retrofitting, and closure * Prioritise and classify changes (standard, normal, emergency) with associated risk assessments * Facilitate and contribute to Change Advisory Board discussions * Act as a central point of coordination between business, IT, and delivery teams * Collaborate with product owners, release leads, and solution teams for approvals and execution readiness * Plan and oversee deployments across environments, ensuring readiness for production movement * Coordinate testing activities, user acceptance, and defect resolution prior to go-live * Identify, manage, and escalate risks while ensuring adherence to compliance and audit requirements * Communicate change status, risks, and key updates through dashboards, reports, and governance forums ## Who you are * Experience of 4–6 years in SAP Analytics or IT change management * Strong understanding of ITIL practices and change governance processes * Experience working across infrastructure or application change environments (on-premise or cloud) * Ability to facilitate governance forums such as CAB and drive collaborative decision-making * Proven stakeholder management skills with exposure to global teams * Strong analytical, problem-solving, and organisational skills * Effective communication skills, both written and verbal * Familiarity with SDLC processes and telecom domain knowledge is beneficial * Ability to manage multiple initiatives and respond effectively to risks and challenges ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Opportunity to work on large-scale global SAP transformation programmes * Exposure to cross-functional and international stakeholders * A collaborative environment that supports continuous learning and professional...