Single PositionExplore a Career With UsView All JobsHybridLATAM CSC Payments AnalystBOGOTA, Colombia No longer accepting applications.Job ID26979287Date posted07/13/2026DepartmentOperations - Transaction ServicesThe LATAM CSC Payments Analyst (C10) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team and aligned to the Service Level Agreement with countries. The overall objective is to apply working knowledge of technical concept to recommend process improvements, and complete team deliverables efficiently.Responsibilities:Candidates will operate within a team environment, supporting various operational processes. Manage small team of employees engaged in performing routine clerical or processing tasksAdvise and resolve non-routine issues within payments operationsIndividuals should be comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to a different shifts and process to accomplish the business needs.Support multiple and complex transaction types (Payments related), repair, verification, follow up end to end, and escalation.We encourage team members to recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedentRecommend new work procedures that will increase operating efficiency. Recommend/resolve solutions to complex issuesEnsure team meets performance and quality expectations of assigned tasks.Constant commitment of monitoring the Productivity and efficiency in the process and establish along with the Ops Manager immediate action plans to be in comply.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:0-2 years of experience in a related roleDemonstrated experience with payments management processing and transaction servicesEffective verbal, written, communication and analytical skillsEffective management, influencing and relationship skillsEducation:Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This site uses only strictly necessary cookies to perform basic functions. You may adjust the settings of your internet browser to reject or block all cookies or trackers, but doing so may affect how the website functions. This website is hosted by an external service provider and all cookies are controlled and configured by Citi. For detailed information please read our Citi Careers Cookie Policy.I have read the cookie notice
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