Virtual Assistant

Skip to main content Virtual Assistant CareStack™ - Dental Practice Management Thiruvananthapuram, Kerala, India Apply Virtual Assistant CareStack™ - Dental Practice Management Thiruvananthapuram, Kerala, India 2 days ago 144 applicants See who CareStack™ - Dental Practice Management has hired for this role Apply Save Report this job Use AI to assess how you fit Get AI-powered advice on this job and more exclusive features. Am I a good fit for this job? Tailor my resume Sign in to access AI-powered advices Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Sign in to evaluate your skills Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Sign in to tailor your resume Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Direct message the job poster from CareStack™ - Dental Practice Management Divya Raj Divya Raj HR @ CareStack Role OverviewThe Virtual Assistant will assist our clinics with the recall, retain and re-engagement of theirpatients via outbound calls. The individual will leverage their people skills as they speak topatients in a hands-on fast-paced environment. Success in this role requires strongcommunication skills and the ability to address escalated issues and function as a key memberof the clinical team. The individual in this role will be observant, impeccably organized, proactiveand possess an understanding of the business.Key Responsibilities:• Effectively manage the call flow, issue resolution and clinical questions that the patientsmight have.• Prepare reports and analyze data to improve processes and maximize efficiency andplan member satisfaction.• Handle calls and other communications with clinics and their patients.• Resolve and maintain 100% follow-through on patient questions, requests and openitems.• Use our technology solutions effectively so that we have the...