About Us
We're living through a fundamental shift in how people discover, evaluate, and purchase products. The next generation doesn't respond to traditional marketing, they build relationships with brands through authentic social interactions, seek recommendations from communities they trust, and expect personalized experiences that feel human, not corporate.
At Nectar Social, we're building the AI-native social operating system that enables this new era of commerce. We believe every social interaction should deepen the relationship between brands and their communities while creating genuine value for both sides.
Founded by ex-Meta product and engineering leaders, we've raised over $30M in total capital from investors including GV and True Ventures. We work with brands like Oura Health, Caraway, e.l.f. Cosmetics, Kosas, OLIPOP, and many more. We're building the future of social commerce, where community, conversation, and commerce converge.
The Role
We're looking for an Office & People Operations Manager to keep Nectar running and to make every employee's experience seamless, from the day they sign an offer to their daily life on the team. You'll own two things at once: our Palo Alto office as a sharp, welcoming place to work, and the people operations backbone that supports a fast-growing team. Roughly half your time is office and events, the other half is people ops. This is a hands-on, high-ownership role for someone who notices what isn't working and fixes it before anyone asks. You'll report to the Head of Operations and work in our Palo Alto office five days a week.
What You'll Be Doing
Own day-to-day operations of our Palo Alto office, front-of-house, supplies, kitchen, mail, equipment, and general upkeep, so the space always feels sharp and welcoming
Manage vendor and building relationships including cleaning, IT/AV, facilities, catering, and security/access, along with the associated contracts, invoices, and troubleshooting
Plan and run company events end-to-end, including our quarterly company onsites in Palo Alto, from venue and catering to agenda and logistics
Coordinate team travel and accommodations for onsites, offsites, and business travel
Own a best-in-class onboarding experience, with equipment and accounts ready before day one and a smooth first week that sets new hires up to succeed
Manage employee lifecycle logistics in partnership with our PEO and leadership, including onboarding, offboarding, HRIS and records upkeep, and benefits and PTO administration support
Support recruiting operations, including interview scheduling and candidate logistics through our ATS
Help maintain HR compliance and documentation, including I-9s, policies, and the employee handbook, in coordination with legal and our PEO
Serve as a warm, trusted first point of contact for employee questions on people, workplace, and logistics
Own workplace and events budgets and expense tracking
Contribute to culture and employee experience, from team traditions to celebrations and the small things that make Nectar a place people want to be
What We're Looking For
3+ years in office management, workplace operations, and/or people operations, ideally at a high-growth startup
Exceptional organization and attention to detail; you juggle many workstreams without dropping any
Genuine enthusiasm for events and people; you sweat the details that make an onsite or a first day feel great
Comfort with autonomy and ambiguity, you see gaps and fill them without waiting to be asked
Strong, warm communicator, professional with vendors and approachable with the team
Fluency with modern tools like Google Workspace, and quick to learn systems like an ATS, PEO platform, and Slack
Excited to be in our Palo Alto office five days a week; you believe great culture is built in person
Bonus Points
Experience standing up HR or office infrastructure from scratch at an early-stage company
Prior end-to-end ownership of company events or offsites
Familiarity with a PEO model and tools like Ashby, Sequoia One, and Brex
Fluent with modern AI tools and use them daily to accelerate your work
What We Offer
Competitive compensation
Health, vision, and dental benefits plus 401(k) match
Clear career growth opportunities as the company scales
Free lunch/dinner in the heart of University Ave. in Palo Alto
Deep exposure to cutting edge AI tooling
A collaborative, ambitious team defining a new category of AI-native social commerce