Job Summary:
Responsible for managing the strategic and tactical aspects of assigned product
portfolio to meet the needs of our targeted commercial markets and the strategic
goals of Treasury Solutions. A product manager is responsible for managing and
executing full product lifecycle processes including ideation, strategy,
development, management, marketing, communication, commercialization,
profitability, sales support strategies and ongoing monitoring and risk
management.
Job Duties and Responsibilities:
* Drives business and financial results through the selection, design,
development and promotion of new and existing products or solutions utilizing
traditional and emerging capabilities in technology, operations, and data
analytics to offer clients a differentiated product experience. Oversees and
maintains existing Commercial payment products; develops and implements new
or updated products working in tandem with internal and external partners.
* Uses knowledge of emerging technologies to deliver products to clients
through all applicable channels. Prioritizes and makes decisions regarding
product recommendations. Assists in development of business case, business
plan and roll-out of specific products or solutions.
* Monitors the marketplace to assess product, technology, and market trends to
identify a market need or opportunity. Recommends new products or
enhancements to existing products and develops and designs innovative
features. Manages the development, production, roll-out, pricing or promotion
of assigned products, and recognizes, anticipates and resolves operational
and process problems that arise.
* Partners with key stakeholders including sales, marketing, digital channel
delivery, and other internal service partners. Participates in client-facing
and external stakeholder activities to ensure all product offerings or
experiences meet strategic goals. Develops product-specific marketing
initiatives. Supports risk management, compliance and audit needs as part of
the first line of defense.
* Drives business, financial and client experience results of new and existing
products and recommends modifications in product features and/or marketing to
improve results.
* Provides product training for sales and product staff, operational partners,
and appropriate client support partners. May be liaison across the footprint
for product knowledge and implementation of new banking relationships.
Participates in promotional conferences, tradeshows, expos and other related
forums.
* Serves as subject-matter-expert resource by providing training, orientation,
and mentorship to less experienced team members.
* Each team member is expected to be aware of risk within their functional
area. This includes observing all policies, procedures, laws, regulations and
risk limits specific to their role. Additionally, they should raise and
report known or suspected violations to the appropriate Firm authority in a
timely fashion.
* Performs other related duties as required.
The information on this description has been designed to indicate the general
nature and level of work performed by employees within this classification. It
is not designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of employees assigned to
this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive
work environment.
Qualifications
Minimum Education: Bachelor's Degree in Business Administration, Finance,
Marketing, or related field or an equivalent combination of education and
experience
Minimum Experience: 8+ years experience in Commercial payment, Treasury
Management Services and/or commercial banking. Regular office environment;
Required Knowledge, Skills & Abilities:
* May sit for long periods of time;
* May stand for long periods of time;
* Talk and hear regularly;
* Climb, Bend, Kneel, Crouch, or Crawl Regularly;
* Use of hands, ability to reach;
* Ability to see objects up close or at a distance, use peripheral vision,
identify basic colors;
* Up to 10 pounds weight lifting/force exertion required;
* Weight/force exertion required less than 25% of the time;
* Travel required less than 25% of the time;
* Driver's license not required
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