Jo Malone London, Boutique Manager, St Pancras, 37.5 hours

Single PositionView All JobsJo Malone London, Boutique Manager, St Pancras, 37.5 hoursLondon,GB-UKM,United KingdomApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID26551BrandJo Malone LondonJob FunctionSalesJob Sub-FunctionPoint of Sale ManagementAssignment CategoryFulltime-RegularBoutique ManagerDescription As a Retail Manager you will be responsible for driving retail sales while delivering 5 Star Customer Service. This involves managing and developing the talent and capabilities of your team to achieve optimal performance.You will be responsible for delivering retail operational excellence to provide an efficient and effective work environment. By spending the majority of your time on the floor, coaching and leading by example to ensure The M·A·C Experience is delivered to each customer.We are looking for dynamic passionate and motivated candidates with experience of leading a team in a fast paced retail environment.  WHAT WE OFFER:At MAC you will work as part of a dedicated team who are committed to providing you with state of the art training and exposure to the most update trends.You will also have access to and use outstanding products.Many of our senior executives initially began their career with MAC as a Retail Manager and we endeavour to provide our employees with professional development and career progression.Qualifications ABOUT YOU:⁃ Excellent customer service skills⁃ Previous experience in Sales/Goal driven environment is desirable⁃ Experience in leading and supervising people⁃ Experience gained within a retail store environment is advantageous⁃ Excellent communication skills, leadership, organizational and time management skillsAPPLY NOW: If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as an artist we would love to hear from you!Whilst experience and qualifications in in Makeup Artistry is desirable we are able to provide on the job training to those who have proven leadership & retail experience teamed with an existing level of confidence and a commitment to learn.Boutique Manager Division / Department: Sales Reports to: Retail Operations Manager Direct reports: Assistant Manager / Senior Stylist / Stylists Position Summary At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will be to elevate these events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own. Responsibilities and tasks • Deliver exceptional customer service • Maximise sales performance and productivity • Team management • Communicate effectively • Build collaborative relationships • Create, organise and execute in store events • Effectively manage stock and inventory • Maintain high VM standards and work environment • Complete any administrative tasks to a high standard and in a timely manner • Confident to use all online learning tools and reporting systems • Engage in all internal platforms • To be aware of competitor activity and to drive an...