Account Manager (BE)

This website uses cookies to ensure you get the best experience. Qargo and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Share page Facebook X LinkedIn Mail Customer Success · Belgium · Hybrid Account Manager (BE) Passionate about building relationships and driving growth? Seeking an exciting challenge? Join Qargo as an Account Manager in Belgium! Apply now 🚛 About QargoQargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London (UK), Ghent (Belgium), and Chicago (US), and are rapidly expanding. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.We’re looking for an Account Manager to join our team and manage our existing client base in Belgium while ensuring continuous satisfaction and success!💼 About the RoleYou'll be the go-to partner for our customers after implementation, helping them unlock the full potential of Qargo. You'll build strong relationships, guide customers towards success, and work closely with colleagues across the business to ensure a seamless experience, high satisfaction, and valuable customer feedback that shapes the future of our platform.This is a remote role based in Belgium, with regular (weekly) travel to customers across the country. For this role we are ideally looking for people located in the Limburg/Antwerp region, but we welcome applications from across Flanders.🔑 Key ResponsibilitiesManage and nurture relationships with clients post-implementation, ensuring their satisfaction and success.Act as key account manager: schedule quarterly business reviews, follow up on outstanding requests, and maintain a clear overview of client needs.Monitor client usage and performance, identifying opportunities for added value, expansion, or optimisation.Collaborate closely with internal teams such as support, onboarding, and product to ensure seamless customer experiences.Provide training and guidance to clients to help them maximise the benefits of our platform.Capture and manage product feature...