Veterinary Practice Manager

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Veterinary Practice Manager Full-time Compensation: USD 65000.00 - USD 70000.00 - yearlyCompany DescriptionNease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we’re proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks.Our clients love us (just check out our glowing online reviews!) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chine Medicine techniques. As we continue to grow, we’re looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people.We offer a wide range of services to ensure comprehensive care for our patients, including:Preventive & wellness careHolistic services such as acupunctureNutritional counselingDentistry and soft tissue surgeriesBehavioral management appointmentsAnd so much more!We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer.Whether you're looking for a supportive place to grow your career or a welcoming team that feels like family, Nease Animal Hospital might just be your perfect fit!To learn more about us click Nease Animal HospitalJob DescriptionWe’re looking for:A courteous and efficient veterinary practice manager to coordinate and manage all office administration procedures. The veterinary practice manager’s responsibilities include ordering, inventory management, coordinating schedules, resolving conflicts among office staff members, training of staff members, and all other aspects which keeps the practice operating efficiently. You should also be able to answer pet owners' questions regarding clinic policies, appointment availabilities, and treatment costs.To be successful as a veterinary practice manager, you should be patient, detail-oriented, and adept at multitasking. Ultimately, an outstanding veterinary practice manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills.Job duties include, but are not limited to:Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.Recruit/Hire/Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events. Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.Knowledge of spelling and meaning of commonly used veterinary terminology...