Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an Event Concierge, you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Support event communications: Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos, on behalf of the event services team and hotel leadership
Maintain accurate event data: Input, update, and proofread event and guest details in the computerized function book (FDC) and order guest room rate cards
Prepare client kits: Maintain and distribute meeting/convention orientation details for client introductory kits
Compile meeting files: Create and organize Meetings & Conventions binders by gathering key details from sales files and ensuring all event information is accurately compiled and accessible
Provide administrative support: Answer phones, manage email inbox, process incoming and outgoing mail, route correspondence as needed, and perform other general office duties
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Roosevelt Team Member Benefits:
Medical & Vision Insurance: Blue Cross Blue Shield of Louisiana*
Dental & Voluntary Insurance: SunLife*
Flexible Spending Account (FSA): Through WEX
401(k): Fidelity, with up to 5% employer match**
Employee Assistance Program (EAP): ComPsych
Free Team Member Meals
Discounted Parking
Discounts at property outlets: Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program