Strategic Account Manager - EMEA

Skip to main content Strategic Account Manager - EMEA BigPanda England, United Kingdom Apply Join or sign in to find your next job Join to apply for the Strategic Account Manager - EMEA role at BigPanda Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Strategic Account Manager - EMEA BigPanda England, United Kingdom 1 week ago 129 applicants See who BigPanda has hired for this role Apply Join or sign in to find your next job Join to apply for the Strategic Account Manager - EMEA role at BigPanda Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job Location requirements:Remote based role. Open to candidates in the United Kingdom.About The RoleAs a Strategic Account Manager at BigPanda, you will play a pivotal role in managing and growing relationships with our largest and most complex customers. Your focus will be on fostering strategic executive partnerships, aligning our solutions to customer business outcomes, and delivering long-term value.You will be a trusted advisor to C-suite and senior IT leaders, leveraging your expertise to navigate intricate organizational structures, drive customer satisfaction, and achieve revenue growth.Key ResponsibilitiesCustomer Relationship Management: Act as the primary point of contact for large, complex accounts, building trust and credibility with senior executives, including CIOs and CXOs, by addressing their strategic priorities and challenges.Strategic Account Planning: Develop and execute comprehensive account plans that align with customer business objectives, ensuring sustainable growth and long-term partnership.Value-Driven Engagement: Articulate and demonstrate the tangible value of our platform, ensuring customer success and satisfaction through innovative solutions tailored to their needs.Revenue Growth and Retention: Drive revenue expansion through strategic upselling and cross-selling, while ensuring high customer satisfaction and retention within your portfolio.Negotiation and Deal Closure: Lead complex, global deal negotiations, navigating procurement processes, and closing high-value contracts that drive mutual success.Collaboration and Advocacy: Work closely with cross-functional teams—including customer success, marketing, product, and support—to deliver tailored strategies, improve product alignment, and advocate for customer needs.Market Insight and Feedback: Provide insights into customer trends and feedback to internal teams, contributing to...