Lead and develop the logistics team through coaching, accountability and a strong, inclusive culture Own end‑to‑end daily operations, ensuring efficient and reliable inbound and outbound processes Optimize resources and workflows to meet service levels, quality standards, and delivery timelines Drive planning and execution of cross‑functional projects with clear stakeholder communication Proactively identify, track, and resolve operational issues with internal teams, vendors, and suppliers Manage third‑party vendor relationships, ensuring compliance with data handling and destruction policies Ensure adherence to procurement processes, contracts, and purchase order execution Oversee procurement requests supporting infrastructure and operational requirements Champion operational excellence, continuous improvement, and standardization of best practices Act as a subject matter expert, mentoring team members and elevating team capability Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use). Identify and implement opportunities for simplification, efficiency, and automation High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field OR equivalent experience. This role requires fluency in reading, writing, and conversational French and English, as all business operations and stakeholder communications are conducted in these languages Experience in people management OR team leadership OR vendor/team coordination These requirements include, but are not limited to the following specialized security screenings:
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