Quality Assurance, Monitoring & Testing Intermediate Analyst

Single PositionExplore a Career With UsView All JobsQuality Assurance, Monitoring & Testing Intermediate AnalystPUNE, Mahārāshtra, India No longer accepting applications.Job ID26975338Date posted06/25/2026DepartmentControls Governance & OversightQuality Assurance, Monitoring & Testing Intermediate Analyst - C11The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise.The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of the CTU - this includes the control design assessment (CDA), the development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), the assessment of the design of the OEM & OET tools (MDA & TDA), the execution to the OEM & OET activities, and the disposition of the exceptions identified through the M&T activities.The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team.Responsibilities:The primary function of this position is the timely execution of the Managers Control Assessment (MCA) programHave a good understanding of the Risk & control framework and the underlying fundamentals on Risk ManagementPerform control testing and involve in publication of test reportsLead / participate in strategic initiatives viz. control performance enhancement, etc.Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the proceduresParticipate in meetings to analyze documentation and processes to ensure risks and control points are properly addressedPro-actively identify any monitoring breaks and suggest enhancementsServe as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiativeEnsure 100% delivery is achieved as per the agreed SLAManage a strong stakeholder connect through regular touchpoint meetingsQualification:8+ years of relevant experience in Operational Risk, etc.Experience in working with the various risk and control systems and reporting requirementsExcellent verbal and written communication skillsCustomer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groupsDemonstrated understanding of operational risk and gap identificationAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsSelf-motivated and detail orientedExhibit problem-solving and decision-making skills This site uses only strictly necessary cookies to perform basic functions. You may adjust the settings of your internet browser to reject or block all cookies or trackers, but doing so may affect how the website functions. This website is hosted by an external service provider and all cookies are controlled and configured by Citi. For detailed information please read our Citi Careers Cookie Policy.I have read the cookie notice