SLL HAP_Customer Service - Test Assignment

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox SLL HAP_Customer Service - Test AssignmentFull-timeCompany DescriptionSGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.Job DescriptionRole's Objective Fully following work procedure and timely & well control related document and job record. Provide excellent customer services to satisfy clients’ need. Be able to manage on-process order status. Well-understand scope of test items (both Chemical & Physical tests). Fully study & clearly understand testing program of many buyer branches. Ability on using several company softwaresSpecific Responsibilities Study testing manual & advise to Order Controller team or client. Communicate with client to clarify test query & follow up. Sample breakdown & assign appropriate test item(s) of sample component(s) Take sample photo. Save & name sample photo Be able to use several company software. Input correct & updated report due- date into system  Arrange & summary account information in folder Buyer Manual in internal share drive Handle internal query on order status. Clarify unclear point of testing manual with Key Account Manager. Deliver company service to client  Able to satisfy client's need within scope of job Willing on handling a new request/ procedure. Able to cooperate with others teams (ex: Lab, Reporting, Sales) in order to satisfy client's requirement. Other duties upon requestedQualificationsUniversity or above: Chemical or Textile/ garment industry or related fields (at least 01 year of  experience working in a chemical company or in garment, yarn, or footwear manufacturing factories (e.g: merchandiser, QA/QC, lab technician...) Good communication skills (Listening to fully understand, Explanation clearly & easy to understand) Fluently using English, Chinese or Korean is a plus Good at Microsoft Office (Word, Excel, Outlook, Power Point) Strong social intelligence and influencing skillAdditional InformationCareful Trustworthy Systematic thinking Situation behavior skill Active & willing to handle new thingsBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.