IT Project Manager - ServiceNow

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0120404

Date Posted:

2026-03-20

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Join the Service Integration Team as an experienced Project Management professional to support the growth and maturity of the Project Management Office (PMO), drive the development of project management processes and best practices, and deliver ServiceNow-related projects within the Service Integration Portfolio.

In this role, you will collaborate with cross-functional teams and stakeholders across various business units to manage projects that align with strategic objectives and organizational priorities.

How you will make an impact:

• Lead end-to-end project delivery using both waterfall and agile methodologies.
• Manage the projects, including planning, prioritization, resource allocation, budgeting, and timeline tracking.
• Translate business requirements into actionable technical deliverables and maintain clear communication with all stakeholders.
• Coordinate with internal and external suppliers contributing to project execution.
• Identify, assess, and manage project risks and issues, including escalation handling.
• Prepare and deliver project status reports and executive summaries.
• Ensure compliance with Hitachi Energy’s delivery methodology, including project controls and gate model.
• Monitor project budgets and forecasts, ensuring cost control and managing scope changes.
• Design, implement, and continuously improve project management processes and standards within the PMO framework.
• Promote and embed best practices in project and portfolio management across the organization.

Your background:

• Minimum 5 years of professional experience in IT Project Management, including PMO-related activities.
• Experience delivering ServiceNow projects is a strong advantage.
• Excellent communication, facilitation, and stakeholder management skills.
• Skilled in risk assessment and mitigation planning.
• Comfortable working in a matrixed and geographically distributed organization.
• Resilient in the face of ambiguity and change.
• Familiarity with Agile frameworks (SCRUM, Kanban, SAFe); Agile certifications (e.g., PSM I, CSM) are a plus.
• Understanding of Lean Six Sigma principles and the DMAIC cycle.
• Solid knowledge of ITIL v3 and/or v4.
• Strong command of project methodologies, including process design and reporting tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple concurrent projects in a dynamic environment.
• PMP certification or equivalent is highly desirable.

More about us   

At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.

Our benefits offering for this role generally includes:

• Private medical care and life insurance​
• Access to fitness and wellness programs​
• Access to benefits platform with discounts and perks​
• Employee Capital Plans (PPK)​
• Equipment for working from home or allowances for setting up a workplace at home​
• Spectacles and contact lenses allowance​
• Company events and team‑building activities​
• Psychological support program​

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.*

*Applicable  only for Poland location align with local law regulations 

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.