Junior Product Analyst (FinTech & Platform)

Discover how to slash your EMR and boost your bottom line with our new EMR guide!Download NowWe’re hiring!Junior Product Analyst (FinTech & Platform)Apply NowBack to JobsThe OpportunityWe’re looking for a Junior Product Analyst (FinTech & Platform) to take real ownership of product initiatives and help drive delivery across multiple product areas. This contract-to-hire role is ideal for someone early in their product journey who brings energy, curiosity, and strong follow-through, and is eager to build product skills quickly. You’ll collaborate closely with product leadership, engineering, design, and customer-facing teams to identify and validate customer needs, turn messy inputs into clear requirements, support engineering execution through strong documentation and iteration, and help deliver meaningful features and improvements in a distributed, global team environment, while being accountable for outcomes, not just attending meetings.What You’ll DoDrive Requirements & Execution with Engineering (Accountability Focus)Own the definition of requirements for product improvements — including user stories,
acceptance criteria, and edge casesWork directly with engineering to clarify requirements, answer questions, and unblock
deliveryCreate clear product documentation to support development (PRDs, briefs, workflows,
user stories)Ensure the team stays aligned on scope, tradeoffs, and what “done” looks likeTrack execution progress, flag risks early, and drive tasks to completionCustomer & Market Discovery‍Join customer calls and interviews to understand workflows and pain pointsResearch competitors and industry trends to identify opportunities and differentiationSynthesize insights into clear product recommendations and opportunity briefsPartner with Customer Success, Support, and Sales to translate feedback into actionSupport Product Delivery & Quality‍Assist with testing (QA), validation, and rollout readinessHelp identify risks early (compliance, workflow, usability, edge cases)Coordinate cross-functional input so features land smoothly and correctlyWork with the team to ensure new features deliver real value and adoptionData + Feedback → Continuous Improvement‍Track customer feedback, usage patterns, and support ticket trendsHelp define success metrics (adoption, drop-off points, customer outcomes)Identify friction points and propose improvements backed by evidenceLaunch & Enablement‍Support feature rollouts with release notes, internal enablement, and customer messagingHelp ensure internal teams understand what’s changing and how to support customersGather post-launch feedback and recommend improvements‍What You’re Likely to Work On‍This role can touch multiple areas depending on priorities, including:FinTech experiences (payments, gamification, compliance workflows, financial operations)Workforce workflows (HR products, employee engagement and management)Reporting, dashboards, and insightsAI-driven experiences and automationCustomer onboarding and product adoption improvementsWhat We’re Looking ForYou’ll Do Well If You Are:Highly organized with strong follow-through (you track progress and close loops)Comfortable working with engineering teams and pushing for clarityAble to write clear product requirements and documentationProactive and not afraid to ask questions or surface issues earlyExcited to work across time zones with globally distributed teamsCustomer-oriented and willing to do discovery directly with users, product training and
validationAnalytical — you can turn messy inputs into structured insightsExperience That Helps (not all required):0–2 years in product, operations, consulting, analytics, customer success, fintech, or SaaSFamiliarity with Jira, Confluence, Figma, Google SheetsStrong communication and writing skills (clear docs, summaries, requirements)Bonus: SQL, analytics tools, payments/compliance exposure, or startup experienceWhy Lumber?Be part of a fast-growing startup modernizing one of the world’s most...