As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries.
Work Schedule: This role covers our peak customer hours.
The schedule is typically:
12:00 PM – 8:00 PM
Saturday and Sunday are regular workdays - One weekday off
Candidates must be comfortable working afternoons and weekends.
Your Responsibilities
Lead Generation & Sales Support: Assist in identifying and engaging potential customers to drive sales.
Customer Consultation: Provide tailored recommendations, highlighting the benefits of our premium pergolas and accessories.
Order Coordination: Support the sales process by ensuring a smooth transition from inquiry to purchase.
Upselling & Cross-Selling: Identify opportunities to recommend additional products, such as accessories or maintenance services.
Competitor & Market Research: Stay informed about market trends and competitor offerings to support sales strategies.
Event & Exhibition Assistance: Help prepare for and attend sales events to showcase our products and engage with customers.
Sales Performance Tracking: Maintain lead records in the CRM and assist in analyzing sales performance to improve strategies.
Own the full sales pipeline and track performance metrics (conversion rates, AOV, upsell rates, etc.).
Your Profile
At least 2 years of experience in sales or customer-facing roles
Preferably experienced in selling high-value products (e.g., luxury goods, real estate, premium services).
Strong communication and negotiation skills.
A proactive and customer-focused mindset.
Good organizational skills and attention to detail.
Ability to work independently and in a team.
Fluent in Portuguese (required)
English is a plus, but not required.
What We Offer
A dynamic international work environment in a rapidly growing company with many growth opportunities
Central office location in Sao Paulo (at the beginning will be Homeoffice)
Ergonomic workstations and modern laptops
Employee events (summer party, Christmas party, after-work gatherings)
Employee discounts on PERGOLUX products
Motivated and supportive colleagues who help each other
Strong focus on professional development and skill-building
Free drinks and snacks
Employee referral program
Flat hierarchies, fast decision-making, and strong growth opportunities.
How to Apply
To learn more about our team and take the next step in your career, connect with us through the links below:
Learn more and submit your application on the PERGOLUX Career Page.
Follow our journey and stay updated on PERGOLUX LinkedIn.