Client Solutions Manager – Strategic Growth & Performance

**Summary:** The Client Solutions Manager (CSM) is a strategic solution-driver who puts our customers at the core of everything we do. You will have the opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, measurement, business messaging, artificial intelligence, and enterprise solutions to our top advertisers, enabling them to transform their business to win with the consumer of today. With a proven understanding of media, marketing, and enterprise solutions, this sales role is responsible for partnering with the brand, agency team, and non-marketing/technology teams to develop trusted relationships and drive revenue by negotiating and optimizing complex opportunities. Success in this position requires a proactive mindset, focus on operational rigor, & demonstrated experience in data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide results & data-driven consultative sales approach, and the ability to independently drive impact while collaborating effectively with multiple external and internal stakeholders in a fast-changing business environment to deliver against business goals and adapting to evolving business priorities and platform updates. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, and positively impacting advertisers' business goals. **Required Skills:** Client Solutions Manager – Strategic Growth & Performance Responsibilities: 1. Strategy and Execution 2. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities (advertising, business messaging, artificial intelligence), analyzing sales data, creating targeted sales strategies grounded in achieving measurable business results for our customers 3. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth 4. Drive proactive media and measurement strategy, implementation, and optimizations to increase performance and investments 5. Guide branding strategy, audience, and media planning, and the implementation and measurement of campaigns to deliver against pre-defined business key performance indicators. Outline and execute measurement strategy, tracking, and results delivery 6. Identify optimization opportunities for improving performance by managing projects on complex work streams 7. Build and nurture relationships with key clients, agency partners (media, creative, marketing partners, etc.) and Meta business solutions partners 8. Oversee internal account operations (e.g., troubleshooting issues, account setup, etc.) 9. EXPERTISE 10. Act as a product & insights expert to identify and implement marketing and enterprise solutions that drive measurable business results for our partners 11. Proactively develop narratives and recommendations from custom analyses, build presentations, and present findings to business, marketing, and technical stakeholders 12. Design pilots and experimentation initiatives, develop experiment tracking, analyze results, and present recommendations 13. Serve as an external product and platform consultant educating clients and agencies on product solutions (Advertising, business messaging, enterprise solutions) and best practices, and ultimately grow existing business partnerships 14. Client and executive working group relationships 15. Establish and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.), business solution partners, and internal cross-functional teams (sales, product, measurement, creative, top accounts, et al) 16. Independently and proactively drive impact on local, regional, and global workstreams with varying complexity **Minimum Qualifications:** Minimum Qualifications: 17. Effective and strategic problem-solving and decision-making skills 18. Managed multiple projects while maintaining strict attention to detail 19. Operational rigor and project management skills are able to drive impact to business performance 20. Experienced in analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights 21. Experienced in identifying new opportunities for the larger organization and influencing the appropriate stakeholders 22. Experienced in delivering insights to both technical and non-technical audiences 23. Worked across matrix cross-functional teams (internal and external) 24. Can navigate ambiguity with agility to effectively lead complex and changing priorities/KPI’s 25. Fluent in English and conversational Tagalog, as the role requires direct engagement with Filipino-speaking clients and stakeholders **Preferred Qualifications:** Preferred Qualifications: 26. Experience managing multi-market campaigns or supporting international business expansion 27. Familiarity with Meta’s suite of advertising solutions, Advertising Industry Experience 28. Experience in sales and solutioning in technology and/or digital media 29. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 30. Penetration and adoption of Meta marketing solutions with clients and agencies 31. Experience working cross-functionally with Product teams to provide client/market feedback and improve Meta products' features and functionalities 32. Leverage AI tools in your daily workflows to streamline account management, dedicating more time to strategic selling 33. Knowledge of performance verticals such as Business to Business, Financial Services, Travel, Commerce, Retail, and similar performance marketing solution-heavy verticals 34. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 35. Achieve high coverage of robust data integrations across your client portfolio, ensuring signal resilience 36. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 37. Diversify revenue streams (Ads, business messaging, AI), expand the client’s investment areas 38. Experience with Artificial Intelligence (AI) solutions 39. Deliver consistently on quarterly revenue quota (Ads, Business messaging, AI) and related KPI’s **Industry:** Internet